Retail Operations Manager
2 weeks ago
About the Job:
The Retail Operations Manager plays a critical role in expediting shipments, receiving merchandise, and ensuring seamless customer order fulfillment. This position requires excellent communication and interpersonal skills to provide superb customer service.
Key Responsibilities:
- Shipments and Receiving Management
- Customer Order Fulfillment within a 45-minute window
- Inventory Management and Cycle Counts
- Scheduling Contract Drivers based on business needs
- Answering Customer Questions and Resolving Complaints
- Store Opening and Closing Duties
- Cash Handling, Cash Counts, and Deposits
- Stocking and Pulling Parts
- Phone Answering and Call Handling
- Maintaining Cleanliness of Store and Front Counter
- Ensuring Warehouse Safety and Cleanliness
Required Qualifications:
- High School Degree or Equivalent
- 1-2 years of Retail Experience
- Excellent Communication and Interpersonal Skills
- Ability to Pass a Background Check and Drug Screen
Benefits:
We offer a competitive compensation package with attractive benefits, including medical, dental, vision, life insurance, 401(k), paid time off, and opportunities for advancement. Estimated Salary: $40,000 - $50,000 per year.
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