Retail Operations Manager

2 weeks ago


Harvey, Louisiana, United States XL Parts LLC Full time
Job Title: Retail Operations Manager

About the Job:

The Retail Operations Manager plays a critical role in expediting shipments, receiving merchandise, and ensuring seamless customer order fulfillment. This position requires excellent communication and interpersonal skills to provide superb customer service.

Key Responsibilities:

  • Shipments and Receiving Management
  • Customer Order Fulfillment within a 45-minute window
  • Inventory Management and Cycle Counts
  • Scheduling Contract Drivers based on business needs
  • Answering Customer Questions and Resolving Complaints
  • Store Opening and Closing Duties
  • Cash Handling, Cash Counts, and Deposits
  • Stocking and Pulling Parts
  • Phone Answering and Call Handling
  • Maintaining Cleanliness of Store and Front Counter
  • Ensuring Warehouse Safety and Cleanliness

Required Qualifications:

  • High School Degree or Equivalent
  • 1-2 years of Retail Experience
  • Excellent Communication and Interpersonal Skills
  • Ability to Pass a Background Check and Drug Screen

Benefits:

We offer a competitive compensation package with attractive benefits, including medical, dental, vision, life insurance, 401(k), paid time off, and opportunities for advancement. Estimated Salary: $40,000 - $50,000 per year.



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