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Practical Nursing Specialist

2 months ago


Akron, Ohio, United States Crystal Clinic Orthopaedic Center Full time

**This role is integral to the Pain Management Clinic**

**$3,000 SIGN ON BONUS**

Schedule: Monday-Friday

Status: Full-Time 40 hours per week

Position Overview

The Practical Nursing Specialist (PNS) plays a crucial role in supporting Physicians and/or Advanced Practice Providers within the clinic environment. Responsibilities encompass: welcoming patients, gathering medical histories, ensuring comprehensive documentation in the Electronic Medical Record (EMR), administering injections, managing patient communications, and assisting with clinical procedures, including the application and removal of casts and the fitting and education of Durable Medical Equipment (DME). The PNS also aids in the upkeep of medical equipment, supplies, and examination rooms.

Key Responsibilities

Welcomes patients, completes the check-in process, and addresses general inquiries. Manages telephone communications and schedules both initial and follow-up appointments. Processes referrals efficiently.

Prepares documentation for new patients and retrieves records for upcoming visits. Ensures all necessary patient forms are completed, current, and entered into the system. Responsible for locating medical records as required, along with filing and purging tasks. Reviews charts for progress notes and urgent orders, prepares billing tickets, and acts on any urgent requests. Manages billing tickets and patient-specific documentation. Processes requests for medical records. Monitors and documents instances of patient no-shows. Maintains the patient waiting area, ensuring cleanliness and organization. Collects co-payments and balances the cash drawer. Gathers information for external testing as needed. Secures authorizations from insurance providers for testing and injections.

Provides backup support and assists in daily office operations as necessary in other areas. Oversees and maintains front office equipment; orders office supplies, orthopedic/medical equipment, and other necessary materials. Cleans, sterilizes, and stocks examination rooms and equipment. Ensures cleanliness across all clinical areas and exam rooms; restocks and orders supplies within budgetary limits; inspects and cleans equipment, makes minor adjustments, and reports maintenance needs to management.

Assists physicians and/or physician assistants with specialized procedures, gathers required instruments, positions patients, and responds to instructions from the physician or physician assistant. Prepares X-ray orders according to physician protocols and directs or transports patients to Radiology.

Prepares laboratory requisitions and arranges for the transport of specimens to the laboratory as necessary. Responsible for the removal of sutures, staples, dressings, and wraps; application and removal of casts and splints. Provides education on DME and prepares injections. Submits prescription requests and documents them in the patient record as per physician directives. Collects necessary data and instructional materials for discharged patients, ensuring they are informed of any required follow-up appointments. Ensures timely transport of patients' X-ray films to the follow-up location.

Educates patients on the physician's care plan (including handouts and return demonstrations). Ensures billing tickets are accurately marked for injections and/or equipment and supplies provided to patients. Participates in in-services and departmental meetings.

Other duties as assigned.

Position Qualifications

Education: N/A

Experience: A minimum of three (3) to five (5) years of experience in the field is preferred; prior front desk experience in a medical office is advantageous.

Technical Skills: N/A

Certifications/Licenses/Registrations: Must possess a current and valid license to practice Practical Nursing in the State of Ohio. Authorized to administer medications by The State of Ohio Board of Nursing. BLS certification is required within three (3) months of hire.

Company Overview

At Crystal Clinic Orthopaedic Center, we prioritize a people-first culture, placing patients at the heart of our operations while empowering our healthcare professionals to deliver compassionate, nationally recognized care.

Whether you are a recent graduate eager to start your career or an experienced professional seeking a dynamic environment, consider joining our esteemed team at the Crystal Clinic Orthopaedic Center. Our healthcare professionals are committed to the specialized treatment of orthopedic and plastic/reconstructive conditions. We are home to over 50 board-certified orthopedic and plastic/reconstructive physicians who provide care across two surgical locations and 18 outpatient clinics in Northeast Ohio. Our facilities offer onsite physical and occupational therapy, as well as advanced imaging services, including MRI, extremity MRI, and bone density scans.

Employee Benefits

Employees may choose to participate in a variety of benefit programs. Eligibility for participation will depend on the fulfillment of applicable waiting periods and satisfaction of eligibility criteria.

  • Medical
  • Dental
  • Vision
  • Life Insurance (100% Employer paid)
  • Short & Long Term Disability (100% Employer paid)
  • Flexible Spending Account
  • Health Savings Account
  • 401(k)
  • PTO
  • Tuition Reimbursement Program
  • Wellness Program
  • Employee Assistance Program