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Automotive Service Director

2 months ago

Albuquerque, New Mexico, United States AAMCO Transmissions and Total Car Care Full time

About the Role:

AAMCO Transmissions and Total Car Care is seeking a highly skilled and experienced Automotive Service Manager to join our team. As a key member of our management team, you will be responsible for driving business growth and ensuring exceptional customer service.

Key Responsibilities:

  • Manage inbound leads and customer satisfaction ratings to drive business growth
  • Generate cold leads and close sales to meet revenue targets
  • Meet, greet, and recommend services to customers to increase sales
  • Manage technician workflow and the status of customer vehicles' repairs to ensure timely completion
  • Order parts and inventory to maintain optimal stock levels
  • Deliver a high level of customer service and quality control over all aspects of the center's business, operations, and work product

What We Offer:

  • Competitive compensation packages and incentive programs to reward high performers
  • Ongoing training and field support to ensure you have the skills and knowledge needed to succeed
  • Daytime work hours to provide a healthy work-life balance
  • Growth opportunities to advance your career and take on new challenges

Requirements:

  • Minimum of 2-3 years of sales experience with a proven track record of success
  • Complex sales experience is required, with a strong ability to close deals
  • Excellent communication and interpersonal skills to build strong relationships with customers and colleagues
  • Ability to multitask and execute in a fast-paced environment
  • Valid driver's license to travel to customer locations