Automotive Estimator

3 weeks ago

Albuquerque, New Mexico, United States Asbury Automotive Group Full time

Body Shop Estimator Job Description

At Asbury Automotive Group, we are redefining the traditional dealership model by providing exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. As a Body Shop Estimator, you will play a crucial role in helping us achieve our vision of becoming the Most Guest Centric Automotive Retailer.

About the Job:

We are seeking an energetic and customer-focused Body Shop Estimator to join our team at LHM Casa Chevrolet. As a Body Shop Estimator, you will be responsible for appraising customer's vehicle damage to determine the cost of repair for insurance claims or customer paid repairs. It is also your responsibility to maintain business flow while working with insurance adjusters and customers to assure a quality job while upholding customer satisfaction standards.

Key Responsibilities:

  • Ascertain automotive body damage by conducting inspections and examinations to determine extent of structural, body, mechanical or interior damage
  • Develop/prepare estimate cost by costing parts, supplies, labor and calculating customer's payment, including deductibles to repair or replace each damaged item
  • Obtain insurance estimates by contacting insurance companies, reviewing damage estimates with insurance adjuster, resolving repair and replacement requirements
  • Prepare WO (work order) by describing repair and replacement services required, obtain approval signatures, enter WO (work order) into work management system
  • Maintain customer rapport by explaining estimate and expected return of vehicle
  • Maintain high-quality repairs and minimize comebacks
  • Conduct spot checks of each completed job for thoroughness and quality
  • Maintain body shop records by recording repair and replacement actions
  • Update job knowledge by participating in educational opportunities
  • Enhance body shop reputation by providing excellent customer service

Requirements:

  • Previous automotive experience preferred
  • Prior automotive estimating experience preferred
  • Automotive certifications, and or, a bachelors or associates degree a plus
  • Must be a minimum of eighteen years of age
  • Must have a valid Driver's License
  • Must be able to pass pre-employment screens (background & drug test)

Benefits:

  • Semi-Monthly pay, Paid holidays & paid time off, Deferred Holiday Pay Match, Paid training, Stock Awards(select management and front-line team member's eligible)
  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans, Up to 12 weeks paid pregnancy leave (disability leave), Paid Parental Leave, Health savings, Flex spending accounts (tax free), Short-term and Long-term disability plans, Life Insurance (Whole Life and Term), 401k with company match
  • Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development, Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities Additional advantages: Student loan relief resources, Employee assistance program, Employee discounts on parts and service repairs, Scholarship awards, Opportunities to join our community service initiatives, which includes paid volunteer hours, Aggressive Employee referral program with bonus opportunities

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