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Hospitality Beverage Professional

2 months ago

Orlando, Florida, United States Xperience XRG Full time
Become a Part of the XRG Family: Where Hospitality Passion Meets Boundless Opportunities

At Xperience Restaurant Group (XRG), we pride ourselves on the commitment of our team members who share an unwavering enthusiasm for hospitality. Our standards are elevated, as we strive to provide not just meals but memorable experiences. If you resonate with this ethos, we welcome you to be a part of our XRG Family.

Why Choose XRG? Here’s What We Provide:
  • Attractive Compensation: Your dedication deserves recognition. Enjoy a competitive salary that reflects your hard work and expertise.
  • Work-Life Balance: Enjoy flexible scheduling that allows you to maintain a healthy balance between your professional and personal life.
  • Advancement Opportunities: We are committed to promoting from within, ensuring every team member has the chance to grow and develop.
  • Distinctive Culture: Our Core Values differentiate us, creating a unique and supportive environment. Join the #XRGFam and feel the difference.
  • Dining Discounts: Benefit from exclusive dining discounts for you and up to five guests as part of our team.
  • Referral Incentives: Encourage others to join our team and enjoy the rewards.
  • Financial Benefits: Access exclusive Credit Union services, including savings accounts, loans, and financial education.
  • Partner Discounts: Enjoy reduced rates on various services, including travel, apparel, and entertainment.
  • Sick Leave: Available in eligible states, ensuring you have support when needed.
  • Health Coverage: Comprehensive health insurance is available for our full-time team members.
Join XRG, where every team member is an integral part of our mission. Experience a workplace that exceeds expectations, where your passion aligns with endless possibilities. Recognized as a Certified Top Workplace for five consecutive years.

ROLE OVERVIEW

The Bartender is tasked with warmly welcoming guests, accurately processing all food and beverage orders, and ensuring timely delivery to meet guest satisfaction.

KEY RESPONSIBILITIES
  • Provide guests with detailed and accurate information regarding menu offerings, pricing, and allergen details.
  • Recognize and nurture relationships with regular guests to encourage repeat visits.
  • Promptly and accurately input orders into the POS system.
  • Ensure food and beverages are served promptly and according to established standards.
  • Maintain adequate stock levels throughout the shift.
  • Assist in rearranging furniture as directed by management.
  • Verify guest identification to confirm age eligibility before serving.
  • Support food servers by providing timely service.
  • Follow precise drink recipes when preparing beverages.
  • Organize and prioritize service tasks effectively.
  • Address guest concerns and complaints with a positive attitude, escalating issues to management when necessary.
  • Adhere to all safety and health regulations, as well as state and federal liquor laws.
  • Maintain cleanliness and sanitation standards as per company policies.
  • Process guest checks accurately through the POS system and handle various payment methods.
  • Ensure proper check-out procedures are followed.
  • Immediately clean spills and dispose of trash appropriately.
  • Report any guest complaints or incidents to management.
  • Complete nightly, weekly, and opening/closing duties as required.
  • Report any equipment malfunctions or safety hazards to management without delay.
  • Ensure proper rotation of all beverages and consumables.
  • Keep the bar area clean and organized throughout the shift.
  • Monitor guests for signs of intoxication and notify management as needed.
  • Politely refuse service to guests who are overly intoxicated.
  • Assist with additional tasks as assigned.
QUALIFICATIONS & SKILLS
  • High School Diploma preferred.
  • Proof of eligibility to work in the United States.
  • Valid Driver's License.
  • Must be 21 years of age or older.
  • Possession of all required state work cards.
  • A minimum of two years of relevant experience.
  • Familiarity with POS systems.
  • Strong knowledge of beer and spirits.
  • Understanding of proper lifting techniques.
  • Excellent guest relations skills.
  • Knowledge of sanitation and safety practices.
  • Experience in safe alcohol service.
  • Familiarity with full-service restaurant operations.
  • Effective communication skills in English, both verbal and written.
WORKING ENVIRONMENT

The working conditions described below are representative of those encountered while performing the essential duties of this role. Reasonable accommodations may be made for individuals with disabilities.
  • Work indoors and/or outdoors, with exposure to varying temperatures and wet surfaces.
  • Work in an environment with fluctuating noise levels, crowds, and smoke, depending on guest volume.
  • Fast-paced, high-volume full-service restaurant setting.
  • Availability to work varied shifts, including days, nights, weekends, and holidays.
PHYSICAL DEMANDS

The physical requirements described below are representative of those necessary to successfully perform the essential duties of this role. Reasonable accommodations may be made for individuals with disabilities.
  • Ability to walk and stand for extended periods.
  • Ability to use hands for handling, controlling, or feeling objects and tools.
  • Ability to perform repetitive movements for extended durations.
  • Ability to understand spoken communication.
  • Ability to speak clearly for effective communication.
  • Ability to lift and push up to 50 lbs.
  • Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl.
DISCLAIMER

This job description outlines the responsibilities expected of a Bartender. It is not an exhaustive list but serves as a general guide to the role. The description may be modified at any time with or without notice.