Assistant Store Manager

7 days ago


Mebane, North Carolina, United States Crocs Full time
Operations Assistant Manager

As a key member of our team, you will play a vital role in delivering exceptional customer service and driving sales growth.

Your responsibilities will include overseeing daily store operations, educating team members on products and promotions, and collaborating with colleagues to achieve company goals.

This role offers opportunities for growth and development in a dynamic and supportive environment.

Key Responsibilities:
  • Provide outstanding customer service using our C.H.A.R.M service model
  • Contribute to creating a positive team environment that encourages collaboration and idea-sharing
  • Coordinate and prioritize daily store activities, ensuring timely completion of tasks and follow-up on store deadlines
  • Assist in various store departments, including consumer service, product knowledge, and visual presentation
  • Support team members in executing daily retail operations, such as POS system management and stock replenishment
  • Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
  • Adhere to Crocs Asset Protection policies and procedures, including shortage prevention and inventory control
Requirements:
  • Must be 18 years or older
  • 3 years of total retail experience, with a preference for candidates with previous store leadership roles
  • Demonstrated leadership abilities, with a passion for driving team results and improving customer satisfaction
  • Proven communication skills to store team, operations managers, and corporate partners
  • A valid driver's license and clean driving record may be required
  • Desire to succeed in a fast-paced retail environment with flexibility in work schedule
  • Ability to move merchandise, climb ladders, and lift 30 pounds or more with assistance
  • Ability to stand, walk, and be on feet for extended periods


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