Customer Service Representative

4 weeks ago


Seattle, Washington, United States Molly Maid of Northwest Seattle - Holman Road Full time
Job Description

As a key member of the Molly Maid team, you will represent the company on support calls, handling service requests and customer complaints with respect and courtesy. You will be responsible for scheduling estimates and cleans, performing marketing functions to sell additional work, and resolving customer issues in a professional manner.

Responsibilities
  • Receive incoming calls in a professional and courteous manner
  • Schedule estimates and cleans
  • Perform marketing functions to sell additional work
  • Resolve customer complaints and issues
  • Perform administrative functions, including data entry and payment processing
  • Assist with personnel management and quality control duties
Requirements
  • Minimum two years of administrative experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive attitude and ability to work independently

We are looking for a team player who can provide excellent customer service and support to our clients. If you have a positive attitude and strong communication skills, we encourage you to apply for this role.



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