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Beverage Operations Coordinator

2 months ago

Brooklyn, New York, United States El Nico Restaurant at The Penny Hotel Williamsburg Full time

REPORTS TO: Restaurant General Manager

LIAISES WITH: Front Office Manager, Controller, Chief Engineer, Executive Housekeeper

Benefits/Perks of Working With Us:

Joining El Nico Restaurant at The Penny Hotel Williamsburg offers competitive compensation, opportunities for career advancement, flexible wage access, holiday, sick and vacation pay, comprehensive health, dental, and vision insurance, employer-paid life insurance, accidental death and dismemberment insurance, an employee assistance program, a 401k plan, and various associate discount options.

Purpose of the Role: The Food & Beverage Supervisor is responsible for overseeing and managing the restaurant and bar operations in accordance with hotel and brand standards, while adhering to budgetary constraints and legal regulations, particularly concerning liquor laws.

Key Responsibilities:

  1. Ensure timely and efficient service of meals, snacks, functions, and beverages to meet established standards.
  2. Maintain profit margins and control costs through effective systems, including sales analysis and menu costing.
  3. Ensure cleanliness and maintenance of the restaurant and bar, including impeccable table settings and arrangements.
  4. Supervise food and beverage staff to ensure they are professionally dressed and provide courteous service.
  5. Ensure the bar and restaurant are well-stocked and meet all stipulated requirements.
  6. Train bartenders to deliver professional and friendly service.
  7. Oversee room service orders to ensure prompt execution and compliance with standards.
  8. Ensure room service staff maintain professional appearance and service standards.
  9. Act as Manager on Duty as needed.
  10. Manage the ordering, storage, and issuance of consumable and non-consumable goods across departments.
  11. Ensure maximum security in all controlled areas and emphasize the importance of key security to staff.
  12. Maintain appropriate staffing levels in accordance with agreed standards.
  13. Uphold company and statutory hygiene standards in all areas.
  14. Address customer complaints in a timely manner.
  15. Submit reports and administrative requirements punctually.
  16. Conduct regular performance evaluations with management staff, identifying training needs and development areas.
  17. Ensure staff is trained in evacuation procedures and safety protocols.
  18. Stay informed about statutory requirements for food and beverage operations, ensuring timely applications for all necessary licenses.
  19. Conduct regular stock takes to maintain inventory accuracy.
  20. Prepare and submit necessary budgeting information accurately and on time.
  21. Maintain a visible presence in the restaurant and bar to engage with customers and staff.
  22. Facilitate regular staff training meetings.
  23. Stay updated on industry trends and suggest improvements for the food and beverage operation.
  24. Attend meetings as required.
  25. Ensure on-the-job training is conducted to agreed standards.
  26. Promote internal talent for vacancies whenever possible.

Qualifications:

  • Ability to read and interpret business records and statistical reports.
  • Familiarity with Micros (POS) System.
  • Mathematical skills for financial analysis and budget preparation.
  • Understanding of government regulations affecting business operations.
  • Ability to make informed business decisions based on reports and personal experience.
  • Strong communication skills for interacting with the public and staff.
  • Organizational skills for planning and managing work.
  • Flexibility to adapt to changing activities and interruptions.
  • Clear verbal and written communication abilities.
  • Willingness to take full responsibility for managing activities.
  • Availability for nights, weekends, and holidays.

Physical Demands: The role may require occasional lifting, pushing, or pulling of objects weighing up to 30lbs. Significant walking or standing, reaching, handling, feeling, talking, hearing, and seeing are necessary.

Environmental Conditions: Primarily indoors, with protection from weather but not necessarily from temperature changes.

Mathematical Skills: Requires sufficient mathematical development to handle real numbers, algebraic equations, and statistical analysis.

Language Skills: Must possess developed language skills to read various materials, write business communications, and engage in discussions.

Relationships to Data, People, and Things:

Data: Coordination of operations based on data analysis.

People: Effective communication and direction to staff.

Things: Handling tools and materials with minimal judgment required.

Specific Vocational Preparation: Requires a combination of vocational education, training, and experience, typically 3 to 7 years.