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Food Service Team Member

2 months ago


Hot Springs National Park, Arkansas, United States Denco Family Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Server Representative to join our team at Denco Family Inc. As a Server Representative, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and contributing to the success of our restaurant.

Key Responsibilities
  • Guest Service: Greet and seat guests in a friendly and courteous manner, take and deliver orders, and suggestively sell menu items to increase guest check averages.
  • Food Preparation: Prepare beverage orders, appetizers, salads, and desserts to the highest standards of quality and presentation.
  • Team Collaboration: Work effectively with other service personnel to ensure seamless service delivery and maintain a clean and organized dining area.
  • Cash Handling: Accurately process cash, credit card, and discount transactions, and maintain a high level of cash handling integrity.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, responding to changing guest needs and priorities.
Requirements
  • Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively interact with guests and team members.
  • Teamwork: Demonstrate a strong ability to work collaboratively as part of a team, supporting colleagues and contributing to a positive work environment.
  • Problem-Solving: Show a willingness to address guest concerns and resolve issues in a timely and professional manner.
  • Physical Demands: Meet the physical demands of the role, including standing for long periods, lifting up to 30 pounds, and bending, stooping, and reaching.
Benefits
  • Employee Discounts: Enjoy 50% discounts on meals during shifts and free beverages.
  • Flexible Schedules: Work with us to create flexible schedules that balance work and personal life.
  • Employee Referral Bonus: Refer friends and receive a bonus.
  • Employee Assistance Program: Access confidential support for personal and professional development.