Patient Access Representative II Good Samaritan Evenings
1 week ago
Conifer Health Solutions is seeking a highly skilled and detail-oriented Patient Access Representative II to join our team. As a Patient Access Representative II, you will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will also be responsible for obtaining complete and accurate patient demographic information, employing proper, compliant patient liability collection techniques, and performing Hospital cash reconciliation and secured payment entry in adherence to financial and cash control policies and procedures.
Essential Duties and Responsibilities- Greet customers following Conifer Standards of Care, provide world-class customer service, complete full patient registration at date of service, adhere to financial and cash control policies and procedures, thoroughly explain and secure Hospital and patient legal forms.
- Educate patients about patient financial liabilities, employ proper, compliant patient liability collection techniques before, during, and after date of service, perform Hospital cash reconciliation and secured payment entry in adherence to financial and cash control policies and procedures.
- Secure medical necessity checks/verification in accordance with Centers for Medicare and Medicaid services, verify insurance, benefits, coverage, and eligibility, complete assigned registration financial clearance work lists activities, obtain insurance authorizations for scheduled and unscheduled Hospital services, and secure inpatient visit notification to payors.
- Minimum typing skills of 35 wpm
- Demonstrated working knowledge of PC/CRT/printer
- Knowledge of function and relationships within a hospital environment preferred
- Customer service skills and experience
- Ability to work in a fast-paced environment
- Ability to receive and express detailed information through oral and written communications
- Course in Medical Terminology required
- Understanding of Third Party Payor requirements preferred
- Understanding of Compliance standards preferred
- High School Diploma or GED required
- 0-1 year in a Customer Service role
- 0-1 year administrative experience in a medical facility, health insurance, or related area preferred
- Must be able to sit at a computer terminal for extended periods of time
- Occasionally lift/carry items weighing up to 25 lbs.
- Frequent prolonged standing, sitting, and walking
- Occasionally push a wheelchair to assist patients with mobility problems
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