Peer Navigator, Street Medicine

4 weeks ago

Long Beach, United States Healthcare in Action Full time

At Healthcare in Action, we serve patients experiencing homelessness through an innovative "street medicine" approach by contracting with Medicare and Medicaid health plans as well as hospitals and health systems.

Street medicine entails using a medically equipped van to deliver medical care directly to people experiencing homelessness in locations such as parking lots, encampments, and parks.

The Peer Navigator supports members who are experiencing/ are at risk of experiencing homeless with managing their own health in the Long Beach, CA area. Assist in motivating behavioral changes in patients to improve health outcomes through education, peer support, housing & resource navigation, and the relaying of shared experiences.

Responsibilities include:

  • Build rapport with members by communicating personal experiences with a goal of increasing the likelihood of positive behavior changes.
  • Coach members to create and implement strategies that minimize risks associated with the identified common health conditions and behaviors. Connect members to appropriate programs to address barriers to care and to enhance compliance.
  • Link members to local, county and state services/resources. Follow up with members and serve as a member advocate, delivering their medications and other supplies as needed.
  • Conduct regular outreach to onsite patients at Nav Center as well as to offsite (as needed) patients to provide support for medical needs.
  • Provide accompaniment and support to patients for their medical/dental/other appointments.
  • Collaborate actively with staff of the Navigation Center as well as with HIA team members for care management of patients.
  • Introduce tools to promote self-management & self-efficacy. Complete all required organization and health plan specific documentation in a timely fashion. Some examples include and are not limited to the following: enter all patient touch points and encounter notes in HIA's electronic health records system, member health risk, and update members' Plan of Care after every street medicine encounter. Document all required information in the care management system during phone calls with members. Complete and submit a Monthly Audit Checklist assessment, individual care plans, and update member profiles in the Coordinated Entry System/HMIS.
  • Schedule encounters based on member's acuity level using the Healthcare in Action electronic health record system.
  • Work under the supervision of a Social Worker to ensure proper escalation of cases and coordination of care.
  • Actively support the achievement of HIA's Vision and Goals and particularly housing placement for unsheltered members.
  • This position is a patient-facing role.
  • Employees may be eligible for differential pay.
  • Other duties as assigned.
Qualifications and experience:
  • G.E.D./High School, required plus 3+ years of work experience as defined below.
  • Bachelor's degree preferred plus 1-2 years of work experience as defined below.
  • Work Experience to include direct work experience, lived experience, training or volunteer work with patients experiencing homelessness, as well as those with active mental health and substance use conditions.
  • Other demonstrated relevant experience in similar community settings, for example, working with other disadvantaged groups, and/or outreach will be considered.
  • A comparable combination of education/experience and/or training will be considered equivalent to the education listed above.
  • Ability to work in a dynamic, outdoors environment.
  • Ability to work independently as well as part of a team.
  • Ability to organize effectively.
  • Ability to prioritize multiple and competing tasks.
  • Ability to communicate effectively, including articulating one's own relevant personal experiences.
  • Excellent oral communication skills, as well as strong interpersonal skills.
  • Maintenance of reliable transportation
  • Proficiency in operating a computer, including logging into and maneuvering around multiple systems such as online timesheets (time and attendance) and call center software.
  • HMIS/ Coordinated Entry System, preferred.
  • Travel 50% or more- Must have a valid driver's license, clean driving record, automobile insurance, reliable transportation, and clean driving record.
Tuberculosis Screening Policy

To ensure the health and safety of our members, if you are selected for this position, your job offer with HIA will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, HIA will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.

What's in it for you?
  • Base salary range: $23.51 to $37.60 per hour
  • An annual employee bonus program
  • Robust Wellness Program
  • Generous paid-time-off (PTO)
  • 11 paid holidays per year, plus 1 additional floating holiday
  • Excellent 401(k) Retirement Saving Plan with employer match.
  • Robust employee recognition program
  • Tuition reimbursement
  • An opportunity to become part of a team that makes a difference to our members and our community every day


At Healthcare in Action, we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Healthcare in Action is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employee will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

#LI-AC1

  • Peer Navigator, Street Medicine

    4 weeks ago

    Long Beach, United States Healthcare in Action Full time

    At Healthcare in Action, we serve patients experiencing homelessness through an innovative "street medicine" approach by contracting with Medicare and Medicaid health plans as well as hospitals and health systems. Street medicine entails using a medically equipped van to deliver medical care directly to people experiencing homelessness in locations such as...

  • Peer Navigator, Street Medicine

    2 weeks ago

    Long Beach, United States Scangroup Full time

    Description At Healthcare in Action, we serve patients experiencing homelessness through an innovative "street medicine" approach by contracting with Medicare and Medicaid health plans as well as hospitals and health systems. Street medicine entails using a medically equipped van to deliver medical care directly to people experiencing homelessness in...

  • Peer Navigator, Street Medicine

    2 weeks ago

    Long Beach, CA, United States Healthcare in Action Full time

    At Healthcare in Action, we serve patients experiencing homelessness through an innovative "street medicine" approach by contracting with Medicare and Medicaid health plans as well as hospitals and health systems. Street medicine entails using a medically equipped van to deliver medical care directly to people experiencing homelessness in locations such as...

  • Director of Finance, Street Medicine

    5 days ago

    Long Beach, United States Healthcare in Action Full time

    At Healthcare in Action, we serve patients experiencing homelessness through an innovative "street medicine" approach by contracting with Medicare and Medicaid health plans as well as hospitals and health systems. Street medicine entails using a medically equipped van to deliver medical care directly to people experiencing homelessness in locations such as...

  • Director of Finance, Street Medicine

    3 weeks ago

    Long Beach, CA, United States Healthcare in Action Full time

    At Healthcare in Action, we serve patients experiencing homelessness through an innovative "street medicine" approach by contracting with Medicare and Medicaid health plans as well as hospitals and health systems. Street medicine entails using a medically equipped van to deliver medical care directly to people experiencing homelessness in locations such as...

  • Internal Medicine Physician

    4 weeks ago

    West Palm Beach, United States Dane Street Full time

    Dane Street is expanding our physician panel! This is a telework opportunity for supplemental income for physicians providing a caseload customized to your schedule. Our physician panel is comprised of independent contract reviewers (1099) compensated on a per-case basis. JOB SUMMARYAs Physician Reviewer/Advisor for Disability Peer Review, you will utilize...

  • Internal Medicine Physician

    2 weeks ago

    West Palm Beach, United States Dane Street Full time

    Dane Street is expanding our physician panel! This is a telework opportunity for supplemental income for physicians providing a caseload customized to your schedule. Our physician panel is comprised of independent contract reviewers (1099) compensated on a per-case basis. JOB SUMMARY As Physician Reviewer/Advisor for Disability Peer Review, you will utilize...

  • Care Navigator

    2 weeks ago

    Long Beach, United States Homebase Medical Full time

    Homebase Medical is getting back to basics. Our mission is to optimize the quality of life for homebound older adults, allowing them to live independently and with dignity in their own homes. We make house calls - enabling access to quality wrap-around services for homebound older adults with complex health needs while improving the quality of their lives,...

  • HIV Health Navigation Specialist

    4 weeks ago

    Long Beach, United States CommonSpirit Health Full time

    Overview: Founded as a faith-based hospital in 1923 by the Sisters of Charity of the Incarnate Word, Dignity Health St. Mary Medical Center is a 389-bed, acute care, nonprofit hospital located in Long Beach, California. The hospital offers a full complement of services, including a Level II trauma center, cardiac and vascular center, surgical weight loss,...

  • Peer Specialist at Vita Nova, Inc.

    3 weeks ago

    West Palm Beach, United States Vita Nova Inc Full time

    The Peer Specialist is an individual with lived experience of homelessness or housing instability and is now in stable housing. Job Summary Vita Nova provides supportive services to former foster care, LGBTQIA2S+, and other young adults ages 18-24. The Spot is a safe and non-judgmental drop-in center for homeless youth ages 18-24 to come in off the streets...

  • Medical & Billing Coder

    6 days ago

    West Palm Beach, United States Dane Street, LLC Full time

    Calling all bill review professionals, CPC coders, AAPC, and DRG coders! Dane Street is looking for highly motivated Coders, bill reviewers, and payment integrity reviewers candidates to join our team. Dane Street offers an exciting work environment, competitive compensation, and strong growth potential.Job Summary:A new program offering on the group health...

  • Physician Reviewer: Physical Medicine

    6 days ago

    West Palm Beach, United States Dane Street, LLC Full time

    This telework opportunity provides the ability to customize your schedule and caseload within the week while maintaining client-mandated turnaround times. Our reviewers are compensated on a per-case basis as a 1099 independent contractor.JOB SUMMARYUtilizes clinical expertise, and reviews insurance appeals, prospective and retrospective claims. The Physician...

  • Housing Navigator-Pathway Home SPA 8

    1 day ago

    Long Beach, United States PATH (People Assisting the Homeless) Full time

    Job DescriptionJob DescriptionWHY WORK FOR US?We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.If you join us, you will be able to advocate for change while also working with influential people who effect...

  • Housing Navigator-Pathway Home SPA 8

    9 hours ago

    Long Beach, United States PATH (People Assisting the Homeless) Full time

    Job DescriptionJob DescriptionWHY WORK FOR US?We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.If you join us, you will be able to advocate for change while also working with influential people who effect...

  • Case Manager- Peer

    1 day ago

    Long Beach, United States PATH (People Assisting the Homeless) Full time

    Job DescriptionJob DescriptionWHY WORK FOR US?We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.If you join us, you will be able to advocate for change while also working with influential people who effect...

  • Independent Dispute Resolution Paralegal

    15 hours ago

    West Palm Beach, United States Dane Street, LLC Full time

    Job DescriptionJob DescriptionParalegals, claims resolution managers, and administrative law judges with healthcare claims experience are needed! Dane Street is looking for highly motivated paralegals to work in a new dispute resolution program. Pre-legal, professional bill review, claims resolution managers, and administrative law judges all have the skills...

  • Director of Clinical Operations

    5 days ago

    Long Beach, United States Whole Person Care Clinic Full time

    Job DescriptionJob DescriptionSalary: $80-90/hrDirector of Clinical OperationsReports To: Executive DirectorEmployment Type: Full-TimeLocation: Long Beach, LA, Inland Empire, Imperial Valley.Our Mission:At Whole Person Care Clinic, our mission is to provide holistic, compassionate, and accessible care that nurtures the physical, emotional, and social...

  • Director of Clinical Operations

    3 days ago

    Long Beach, United States Whole Person Care Clinic Full time

    Job DescriptionJob DescriptionSalary: $80-90/hrDirector of Clinical Operations - NP/PAReports To: Executive DirectorEmployment Type: Full-TimeLocation: Long Beach, LA, Inland Empire, Imperial Valley.Our Mission:At Whole Person Care Clinic, our mission is to provide holistic, compassionate, and accessible care that nurtures the physical, emotional, and social...

  • Senior Account Executive

    3 hours ago

    Newport Beach, United States Green Street Advisors LLC Full time

    Job DescriptionJob DescriptionDescription:Green Street’s Sales team offers a fast-paced, team-oriented environment where you will be expected and empowered to sell research & data products and services to a variety of prospect types. We are building a smart and ambitious Sales Team committed to our mission and focused on winning. We are in search of a...

  • Academic/Faculty/Research Physician

    1 week ago

    Long Beach, United States Southwest Physician Opportunities Full time

    Academic/Faculty/Research Physician at Southwest Physician Opportunities summary: We are seeking a Faculty Staff Physician for the Internal Medicine Residency program in Long Beach, California. The position involves supervising and teaching residents and medical students, developing curricula, and participating in lectures and conferences. The role offers a...