Peer Navigator, Street Medicine

6 months ago

Long Beach, United States HealthCHEC Full time

At Healthcare in Action, we serve patients experiencing homelessness through an innovative "street medicine" approach by contracting with Medicare and Medicaid health plans as well as hospitals and health systems.

Street medicine entails using a medically equipped van to deliver medical care directly to people experiencing homelessness in locations such as parking lots, encampments, and parks.

The Peer Navigator supports members who are experiencing/ are at risk of experiencing homeless with managing their own health in the Long Beach, CA area. Assist in motivating behavioral changes in patients to improve health outcomes through education, peer support, housing & resource navigation, and the relaying of shared experiences.

Responsibilities include:

  • Build rapport with members by communicating personal experiences with a goal of increasing the likelihood of positive behavior changes.
  • Coach members to create and implement strategies that minimize risks associated with the identified common health conditions and behaviors. Connect members to appropriate programs to address barriers to care and to enhance compliance.
  • Link members to local, county and state services/resources. Follow up with members and serve as a member advocate, delivering their medications and other supplies as needed.
  • Conduct regular outreach to onsite patients at Nav Center as well as to offsite (as needed) patients to provide support for medical needs.
  • Provide accompaniment and support to patients for their medical/dental/other appointments.
  • Collaborate actively with staff of the Navigation Center as well as with HIA team members for care management of patients.
  • Introduce tools to promote self-management & self-efficacy. Complete all required organization and health plan specific documentation in a timely fashion.Some examples include and are not limited to the following: enter all patient touch points and encounter notes in HIA's electronic health records system, member health risk, and update members' Plan of Care after every street medicine encounter. Document all required information in the care management system during phone calls with members. Complete and submit a Monthly Audit Checklist assessment, individual care plans, and update member profiles in the Coordinated Entry System/HMIS.
  • Schedule encounters based on member's acuity level using the Healthcare in Action electronic health record system.
  • Work under the supervision of a Social Worker to ensure proper escalation of cases and coordination of care.
  • Actively support the achievement of HIA's Vision and Goals and particularly housing placement for unsheltered members.
  • This position is a patient-facing role.
  • Employees may be eligible for differential pay.
  • Other duties as assigned.
Qualifications and experience:
  • G.E.D./High School, required plus 3+ years of work experience as defined below.
  • Bachelor's degree preferred plus 1-2 years of work experience as defined below.
  • Work Experience to include direct work experience, lived experience, training or volunteer work with patients experiencing homelessness, as well as those with active mental health and substance use conditions.
  • Other demonstrated relevant experience in similar community settings, for example, working with other disadvantaged groups, and/or outreach will be considered.
  • A comparable combination of education/experience and/or training will be considered equivalent to the education listed above.
  • Ability to work in a dynamic, outdoors environment.
  • Ability to work independently as well as part of a team.
  • Ability to organize effectively.
  • Ability to prioritize multiple and competing tasks.
  • Ability to communicate effectively, including articulating one's own relevant personal experiences.
  • Excellent oral communication skills, as well as strong interpersonal skills.
  • Maintenance of reliable transportation
  • Proficiency in operating a computer, including logging into and maneuvering around multiple systems such as online timesheets (time and attendance) and call center software.
  • HMIS/ Coordinated Entry System, preferred.
  • Travel 50% or more- Must have a valid driver's license, clean driving record, automobile insurance, reliable transportation, and clean driving record.
Tuberculosis Screening Policy

To ensure the health and safety of our members, if you are selected for this position, your job offer with HIA will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, HIA will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.

What's in it for you?
  • Base salary range: $23.51 to $37.60 per hour
  • An annual employee bonus program
  • Robust Wellness Program
  • Generous paid-time-off (PTO)
  • 11 paid holidays per year, plus 1 additional floating holiday
  • Excellent 401(k) Retirement Saving Plan with employer match.
  • Robust employee recognition program
  • Tuition reimbursement
  • An opportunity to become part of a team that makes a difference to our members and our community every day


At Healthcare in Action, we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Healthcare in Action is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employee will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

#LI-AC1

  • Peer Navigator, Outreach Specialist

    2 days ago

    Long Beach, California, United States HealthCHEC Full time

    Company Overview: At Healthcare in Action, we deliver innovative healthcare services to patients experiencing homelessness through our street medicine approach.Salary: $23.51 to $37.60 per hour, plus an annual employee bonus program and robust wellness benefits.Job Description: As a Peer Navigator, you will support members experiencing homelessness with...

  • Street Medicine Advocate, Health Coach

    2 days ago

    Long Beach, California, United States HealthCHEC Full time

    About the Role: We are seeking a highly motivated and compassionate individual to join our team as a Street Medicine Advocate. In this role, you will work with members experiencing homelessness to improve their health outcomes through education, peer support, housing navigation, and relaying shared experiences.Responsibilities:Build rapport with members by...

  • Peer Navigator

    2 days ago

    Long Beach, California, United States HealthCHEC Full time

    About UsWe believe that improving the state of our world is our business. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.As a Peer...

  • Street Medicine Support Specialist

    2 days ago

    Long Beach, California, United States HealthCHEC Full time

    About the RoleIn this challenging yet rewarding position, you will work closely with our members experiencing homelessness, supporting them in managing their health and well-being. Your expertise and empathy will be invaluable as you navigate the complexities of street medicine, working tirelessly to connect individuals with medical care, housing, and other...

  • Street Medicine Outreach Coordinator

    2 days ago

    Long Beach, California, United States HealthCHEC Full time

    OverviewAt Healthcare in Action, we are dedicated to delivering innovative medical care to individuals experiencing homelessness through our street medicine approach.This role will be based in Long Beach, CA and will require the candidate to work independently as well as part of a team. The ideal candidate will have experience working with patients...

  • Street Medicine Liaison

    2 days ago

    Long Beach, California, United States HealthCHEC Full time

    We are seeking a highly skilled Street Medicine Liaison to support members experiencing homelessness in the Long Beach, CA area.About the Position:This role offers an opportunity to make a meaningful difference in the lives of our patients while working collaboratively with our team to provide high-quality care.Main Responsibilities:Develop and maintain...

  • Internal Medicine Physician

    3 weeks ago

    West Palm Beach, United States Dane Street Full time

    Dane Street is expanding our physician panel! This is a telework opportunity for supplemental income for physicians providing a caseload customized to your schedule. Our physician panel is comprised of independent contract reviewers (1099) compensated on a per-case basis. JOB SUMMARYAs Physician Reviewer/Advisor for Disability Peer Review, you will utilize...

  • Medical Coder and Bill Review Professional

    4 weeks ago

    West Palm Beach, Florida, United States Dane Street, LLC Full time

    Job Summary:Dane Street, LLC is seeking a highly motivated Medical Coder and Bill Review Professional to join our team. This exciting opportunity allows you to apply your clinical knowledge to review reports accompanying medical records to ensure that medical billing information and coding are correct.The ideal candidate will have a CPC, APCC, or DRG coder...

  • Internal Medicine Physician

    2 months ago

    West Palm Beach, FL, United States Dane Street Full time

    Dane Street is expanding our physician panel! This is a telework opportunity for supplemental income for physicians providing a caseload customized to your schedule. Our physician panel is comprised of independent contract reviewers (1099) compensated on a per-case basis. JOB SUMMARY As Physician Reviewer/Advisor for Disability Peer Review, you will utilize...

  • Internal Medicine Physician

    2 months ago

    West Palm Beach, FL, United States Dane Street Full time

    Dane Street is expanding our physician panel! This is a telework opportunity for supplemental income for physicians providing a caseload customized to your schedule. Our physician panel is comprised of independent contract reviewers (1099) compensated on a per-case basis. JOB SUMMARYAs Physician Reviewer/Advisor for Disability Peer Review, you will utilize...

  • Healthcare Claims Reviewer

    3 days ago

    West Palm Beach, Florida, United States Dane Street, LLC Full time

    Job DescriptionDane Street, LLC is a fast-paced company that processes over 200,000 insurance claims annually for leading national and regional Workers' Compensation, Disability, Auto and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers and Pharmacy Benefit Managers.We provide customized Independent Medical Exam and...

  • Internal Medicine Physician

    3 weeks ago

    Long Beach, United States SimplyApply Full time

    SM-1109 So Cal Coast Faculty Staff Physician - Internal Med Residency program in Long Beach, Literally 10 minutes walk to the Beach, only a few minutes to the famous Queen Mary, Famous Pine Street and The Pike . Enjoy the Fantastic So Cal Beaches, live the California lifestyle of beaches, surfing, Malls and theme parks, Enjoy the clubs and restaurants, or...

  • Healthcare Consultant

    5 days ago

    West Palm Beach, Florida, United States Dane Street, LLC Full time

    Job SummaryWe are looking for a Clinical Reviewer with expertise in Physical Medicine to review insurance appeals, prospective, and retrospective claims. You will provide an interpretation of the medical necessity of services provided by other healthcare professionals in compliance with client-specific policies, nationally recognized evidence-based...

  • Compensation Claim Specialist

    3 days ago

    Fernandina Beach, Florida, United States Dane Street, LLC Full time

    We are looking for a skilled Compensation Claim Specialist to join our team in Florida. As a key player in our sales organization, you will be responsible for building relationships with clients and internal stakeholders to drive business results.Main Responsibilities:Become familiar with Dane Street's customized Independent Medical Exam and Peer Review...

  • Telehealth Clinical Review Specialist

    2 days ago

    West Palm Beach, Florida, United States Dane Street, LLC Full time

    Job Overview:Dane Street, LLC is a telehealth company that provides medical review services to clients across the country. We are seeking a Telehealth Clinical Review Specialist to join our team.Compensation: The estimated salary for this role is $90,000 - $130,000 per year, depending on experience and qualifications.Job Responsibilities:The Telehealth...

  • Medical Review Paralegal

    2 days ago

    West Palm Beach, Florida, United States Dane Street, LLC Full time

    Are you an organized and analytical paralegal seeking a challenging role in claims adjudication? We are looking for a skilled Medical Review Paralegal to join our team at Dane Street, LLC. In this role, you will be responsible for reviewing medical records, evaluating medical information, and communicating with other reviewers and office teams.About the...

  • Family Medicine Nurse Practitioner

    2 days ago

    Long Beach, United States HealthEcareers - Client Full time

    Job Description & RequirementsFamily Medicine Nurse Practitioner (NP)StartDate: ASAP Available Shifts: Day 8 Pay Rate: $72.75 - $78.75 This facility is seeking a Family Medicine Nurse Practitioner (NP) for locum tenens support as they look to fill a current need.Details and requirements for this opportunity:• Schedule: Monday-Friday 8a-5p • Job Setting:...

  • Family Peer Advocate

    4 weeks ago

    Long Island City, United States Vibrant Emotional Health Full time

    About the RoleAs a Family Peer Advocate at Vibrant Emotional Health, you will be part of a dedicated team that provides supportive services to families and youth. This role requires a parent/caregiver with 'lived experience' navigating multiple child-serving systems to share their personal knowledge and experiences with others.Key ResponsibilitiesCollaborate...

  • Intensive Case Manager and Housing Specialist

    4 weeks ago

    Long Beach, California, United States Mental Health America of Los Angeles Full time

    Job Description:A high-caliber case manager is sought by Mental Health America of Los Angeles to provide intensive case management services to clients eligible for permanent housing through the City of Long Beach and matched to the Street to Home program. The successful candidate will be responsible for assisting individuals at every stage of the housing...

  • Director of Sales Strategy and Development

    2 weeks ago

    Fernandina Beach, Florida, United States Dane Street, LLC Full time

    About UsDane Street, LLC is a fast-paced, Inc. 500 Company with a high-performance culture. We process over 200,000 insurance claims annually for leading national and regional Workers' Compensation, Disability, Auto, and Group Health Carriers.We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the...