Vitamin Department Manager

1 month ago

Midland, Texas, United States Natural Grocers Full time

Vitamin Department Manager Job Summary


About the Role


Natural Grocers is seeking a highly motivated and experienced Vitamin Department Manager to lead our vitamin department team. As a key member of our store management team, you will be responsible for ensuring the successful operation and profitability of the vitamin department.


Responsibilities



  • Main Responsibilities
  • Provide World Class Customer Service as a number one priority.
  • Exemplify integrity, responsibility, and excellence and adhere to all policies.
  • Create an inviting, full and shopable department.
  • Order and maintain accurate inventory levels for the vitamin department.
  • Manage margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing.
  • Ensure all in-stock products/conditions meet company standards.
  • Offer and follow up on special orders.
  • Merchandise shelves, endcaps and dynamic displays.
  • Manage and participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Train and monitor department personnel.
  • Work with other department managers to cross-train staff to accomplish all needed tasks.
  • Conduct active and passive demos.
  • Supervise the Nutritional Health Coach (NHC) when the NHC is performing vitamin aisle duties.
  • Assist in interviewing and hiring for department needs.
  • Work with the store manager to address performance and/or disciplinary issues within the department.
  • Open and close the store, including DSR and the closing cash process.
  • Handle register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes.
  • Maintain the safety and security of customers and employees.
  • Occasionally manage business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.
  • Answer customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
  • Continually increase product knowledge.
  • Utilize SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing other IS programs as needed.
  • Work a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.

Requirements



  • Requirements
  • High school diploma, GED, or equivalent preferred.
  • 1-2 years of experience in retail experience in a grocery or retail environment; natural foods background is a plus.
  • 1-2 years of experience supervising others preferred.
  • 1-2 years of experience in vitamins/supplements preferred.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and to stay focused with the task at hand.
  • Sense of urgency in the completion of tasks.
  • Excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel and Outlook.

Benefits


Our Benefits


Natural Grocers offers a wide range of benefits to support the health and wellbeing of our good4u Crew, including:



  • Benefits
  • Birthday Bonus Pay.
  • Vitamin Bucks (up to $2,080 earned as store credit annually).
  • Holiday Pay for 5 Holidays – Stores Closed.
  • Paid Time Off (sick days and vacation) that Increases with Tenure.
  • Paid Nutrition Education.
  • good4u Crew Member Discount.
  • {N}power Program (customer appreciation and rewards program).
  • Regular, Scheduled Pay Increases.
  • Advancement Opportunities and Career Development.
  • Health and Wellness Program.
  • Employee Assistance Program (EAP).
  • Employee Referral Program.

Full-Time Benefits


Full-time Crew Members (30+ hours/week) are eligible for additional benefits, including:



  • Full-Time Benefits
  • Medical, Dental and Vision Insurance.
  • Paid Parental Leave.
  • Paid Medical Leave (through company paid short-term disability insurance).
  • Company Paid Short-Term Disability Insurance.
  • Company Paid Life Insurance.
  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance.
  • Retirement Savings Plan (401k) with discretionary Company Match.
  • Healthcare and Dependent Care Flexible Spending Account (FSA).
  • Health Savings Account (HSA) with Company Match.

Diversity Statement


Our Commitment to Diversity and Inclusion


Natural Grocers is committed to honoring our differences and cultivating inclusion throughout every aspect of our organization. We believe that all people should be empowered to experience health and wellbeing, and we strive to create an environment that is welcoming and inclusive for all.


Physical Capabilities and Environmental Demands


Physical Requirements



  • Physical Requirements
  • Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
  • Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
  • Must be able to occasionally use the computer for data entry and use of mouse.
  • Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
  • Must be able to frequently reach above chest.
  • Must be able to occasionally sit, squat, kneel, and climb as needed.

Environmental Requirements



  • Environmental Requirements
  • Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
  • Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

Equal Opportunity Employer


Natural Grocers is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive work environment and encourage applications from underrepresented groups.

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