Front Desk Associate
3 weeks ago
About the Position:
We are seeking a skilled Customer Service Representative to join our front desk team at Hand & Stone Concord. As a Sales Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth.
Key Performance Indicators (KPIs):
- Membership Conversion
- Booking Efficiency
- Call Conversion
- Gift Card Sales
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet performance-based goals
- Demonstrated history of providing exceptional customer service
What We Offer:
- Competitive hourly rate: $12.00 - $15.00 per hour
- Uncapped commission structure for membership sales
- Benefits package including 401(k) options, paid training, and product discounts
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