Account Manager

1 day ago


Charlotte, North Carolina, United States Esri Full time
Overview

We are seeking a highly motivated and experienced professional to join our state and local government account team at Esri. As an Account Manager, you will play a critical role in identifying and implementing strategies to improve the challenges organizations face.

You will work closely with a team that helps new and existing local government customers optimize and expand adoption of Esri technology, identify new areas of growth, and share expertise that helps deliver on their mission.

Responsibilities
  1. Build relationships with customers and stakeholders to understand their needs and challenges.
  2. Prospect, develop, and implement location strategies for organizations to improve their operations and decision-making.
  3. Maintain a healthy pipeline of business growth opportunities for new and existing customers.
  4. Leverage social media and other avenues to build your professional network and stay up-to-date on industry trends.
  5. Participate and present at trade shows, workshops, and seminars to showcase Esri's technology and expertise.
Requirements
  • 3+ years of enterprise sales and/or relevant consulting or program management experience.
  • Experience creating partnerships and establishing yourself as a trusted advisor with customers.
  • Understanding of account management, account planning, and opportunity strategy creation.
  • Demonstrated knowledge of local government and new technology trends and the ability to translate this into solutions for customers.
  • Able to negotiate, present, and support visual storytelling across all levels of an organization.
  • Ability to travel domestically or internationally 25-50%.
  • Bachelor's in GIS, business administration, or a related field.
Recommended Qualifications
  • Understanding of GIS, Esri technology, and local government as they relate to one another.
  • Experience managing the sales life cycle.
  • General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations.
  • Knowledge of industry fiscal year, budgeting, and procurement cycles.
  • Master's in GIS, business administration, or a related field.

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