Restaurant Operations Manager

2 months ago


Petoskey, Michigan, United States Big Boy Restaurant Group Full time

Job Summary

The Assistant Manager is a key member of our restaurant team, responsible for ensuring seamless day-to-day operations and delivering exceptional guest experiences. As a leader, you will be responsible for supervising staff, maintaining high standards of quality and service, and driving sales growth.

Key Responsibilities

  • Oversee daily restaurant operations, ensuring compliance with company policies, procedures, and standards.
  • Supervise staff, providing coaching and guidance to ensure excellent service and quality food preparation.
  • Work closely with the Executive General Manager to achieve financial goals, manage inventory, and maintain accurate accounting and administrative reports.
  • Develop and implement effective recruitment, training, and development programs to enhance staff growth and retention.
  • Collaborate with the management team to drive sales growth, implement marketing strategies, and maintain a positive public image.
  • Maintain strict safety and sanitation standards, ensuring a clean and welcoming environment for guests.
  • Support the Executive General Manager in ensuring all employees receive proper training, scheduling, and guest satisfaction initiatives.
  • Represent the restaurant in a professional manner, adhering to uniform standards and promoting a positive company image.

Requirements

  • High School Diploma or equivalent.
  • Sufficient physical strength and agility to lift and carry up to 50 lbs.
  • Ability to work long hours, stand/sit for extended periods, and drive a vehicle.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to read, count, write, and follow recipes accurately.

Desired Traits

  • A helpful and professional personality.
  • Ability to work well with others, maintain a positive attitude, and develop strong relationships with staff and guests.
  • Excellent communication and leadership skills, with a focus on delivering exceptional guest experiences.


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