Membership Sales Ambassador

2 weeks ago


Southern Pines, North Carolina, United States BJ's Wholesale Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Membership Sales Ambassador to join our team at BJ's Wholesale Club. As a key member of our sales team, you will be responsible for executing our sales strategies, providing exceptional customer service, and driving membership growth.

Key Responsibilities
  • Execute sales strategies to drive membership growth and retention
  • Provide exceptional customer service to members, addressing their needs and concerns in a timely and professional manner
  • Upsell and cross-sell membership programs and services to members
  • Process merchandise returns, exchanges, and pick-ups in a timely and efficient manner
  • Assist with BOPIC (Buy Online and Pick Up In Club) orders for members
  • Maintain accurate records and reports, including membership renewals and tax-exempt/resale status
Requirements
  • Previous front-line/customer service or sales experience preferred
  • Results-driven with a proven track record of goal achievement
  • Basic math skills and computer proficiency preferred
Work Environment

This role requires frequent standing and walking in a comfortable indoor environment with occasional exposure to temperature extremes and loud noises. May require lifting objects up to 30 pounds and occasional contact with cleaning agents.

Compensation

The pay range for this position is starting from $14.50. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.



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