Accommodation Coordinator

7 days ago


Omaha, Nebraska, United States Aloft Omaha Aksarben Village Full time
About Us:
Hilton Garden Inn Omaha Aksarben Village is a modern hotel located in the heart of Omaha's vibrant Aksarben Village. Our hotel offers comfortable accommodations, excellent amenities, and world-class service to make your stay unforgettable.

Job Description:
We are looking for a skilled Guest Services Agent to join our team. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.

Duties and Responsibilities:
* Greet guests upon arrival and provide them with a warm welcome
* Check-in and check-out guests, assign rooms, and ensure accurate room inventory
* Handle customer inquiries and resolve any issues that may arise
* Manage online and phone reservations
* Maintain accurate records and reports

Requirements:
* 1-2 years of experience in a similar role, preferably in a hotel or hospitality industry
* Excellent communication and organizational skills
* Ability to work in a fast-paced environment and multitask effectively
* Strong problem-solving skills and ability to think critically
* Familiarity with hotel reservation software and technology

Compensation:
* Competitive salary: $42,000 - $52,000 per annum
* Benefits package including medical, dental, and vision insurance
* Opportunities for career growth and professional development

Why Join Us?
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
* Opportunities to develop new skills and advance your career


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