Senior Managed Services Director

4 days ago


Spring, Texas, United States HP Development Company, L.P. Full time
About the Role

We are seeking a highly experienced Senior Manager to lead our Managed Services team. As a key member of our organization, you will be responsible for delivering exceptional service to our customers and driving business growth.

Key Responsibilities
  • Lead a high-performing team of Service Delivery Managers to achieve best-in-class delivery performance and customer satisfaction.
  • Develop and implement strategies to improve delivery performance, customer experience, and account growth.
  • Collaborate with cross-functional teams to drive business results and ensure alignment with company objectives.
Requirements
  • Minimum 5 years of experience in a Senior Management role with a proven track record of leadership and team management.
  • Strong background in service business operations, including sales-facing and customer-facing roles.
  • Excellent leadership skills, including coaching, developing, and motivating individual contributors and lower-level managers.


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