Pharmacy Services Coordinator

2 days ago


New Hyde Park, New York, United States Northwell Health Full time
Job Summary

We are seeking a highly skilled Pharmacy Services Coordinator to join our team at Northwell Health. In this role, you will play a critical part in ensuring timely access to medications for our patients.

Key Responsibilities
  • Collaborate with inter-professional teams to enhance communication, coordinate care, and improve patient satisfaction.
  • Serve as a front-line subject matter expert on outpatient pharmacy services, prescription insurance benefits, and financial assistance.
  • Coordinate with stakeholders to ensure timely access to medications.
  • Partner with patients to determine the most appropriate sources for their medication needs and refer them to relevant programs and resources.
  • Review prescriptions with outpatient pharmacies to confirm which medications need to be dispensed and provide necessary timelines for dispensing.
  • Resolve insurance-related issues and coordinate prior authorization requirements.
  • Identify financial assistance programs to reduce out-of-pocket expenses for patients.
  • Exhibit exceptional customer service during interactions with patients, caregivers, and other healthcare professionals.
  • Provide routine feedback on program impact and areas for improvement to site and organizational leadership.
Requirements
  • High School Diploma or equivalent required.
  • 1-3 years of relevant experience required.

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