Restaurant Operations Manager

3 days ago


Cleveland, Ohio, United States Parkhurst Dining Full time
Job Title: Restaurant Operations Manager

Parkhurst Dining is a family-owned and operated company that provides culinary, dining and catering services to over 80 organizations and universities. We believe that food is best when made from scratch with locally sourced ingredients, prepared with heart, & served with a smile.

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience. The shifts available are 2pm-10pm and 4pm-1230am.

Job Description:

We are seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our dining service department. As a key member of our management team, you will be responsible for ensuring that our high standards for food quality, service, sanitation, cash handling, and supervision of team members are maintained. This includes supervising team members in their area of responsibility, consulting with members of management to make changes as needed to improve services, and maintaining a positive work environment.

Essential Functions:

* Supervises team members in their area of responsibility
* Consults with members of management to make changes as needed to improve services
* Follows established Parkhurst and client policies and procedures
* Upholds standards
* Communicates using Smile Plus skills and coaches team members on their use of the Smile Plus hospitality imperatives
* May assist in purchasing foods and supplies
* Maintains presence in service areas to assess customer satisfaction levels and resolve problems
* Communicates findings to management
* Ensures practices and procedures comply with federal, state, and local regulatory requirements
* Follows the human resource policies and procedures, Treats team members with fairness and respect
* Has input into hiring, performance appraisal and discipline of staff under management oversight
* Orients and trains staff
* May be required to present inservice training programs
* Communicates to staff regularly, both formally and informally; holds team meetings to ensure staff awareness of department activities

Qualifications:

* Six or more years of professional experience with four or more years in a food service role
* Bachelors or Associates Degree in Culinary, Hospitality Management, Business, or related field preferred, or equivalent job-related experience
* Ability to perform basic math calculations
* Ability to organize workloads and meet time deadlines
* Supervisory and team management skills desirable

Benefits:

* FREE meal during your shift
* 20% discount on any food purchase at Eatn Park, Hello Bistro, The Porch, and Parkhurst Dining
* Paid time off
* Management career advancement opportunities
* Access to continuous development with Smile Universe
* Eligibility for 401k, vision, dental and medical plans

About Us:

Eatn Park Hospitality Group provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Cleveland, Ohio, United States McDonald's Full time

    Oversee Restaurant Operations and Drive GrowthWe are seeking an experienced Multiple Restaurant Area Supervisor to join our team. As a key leader, you will be responsible for developing and coaching teams to improve and maintain restaurant operations across 3-5 locations.Main Responsibilities:Develop and implement strategies to drive sales and profit...


  • Cleveland, Ohio, United States McDonald's Full time

    Job Overview:We are a family-owned McDonald's franchise seeking an experienced and results-driven Multiple Restaurant Area Supervisor.About Us:We pride ourselves on providing exceptional customer experiences, maintaining high-quality food, and fostering a positive work environment.Responsibilities:Develop and coach teams to improve restaurant operations...


  • Cleveland, Ohio, United States McDonald's Full time

    Company OverviewWe are a family-owned McDonald's franchise with a strong commitment to excellence in customer service, quality food, and employee satisfaction. Our team of dedicated professionals works together to maintain high standards of Quality, Service, Cleanliness, and Safety (QSCS) across multiple restaurant locations.Job DescriptionWe are seeking an...


  • Cleveland, Ohio, United States Gecko Hospitality Full time

    Gecko HospitalityA Family Friendly Restaurant Serving ExcellenceAbout Gecko HospitalityWe are a rapidly expanding family-friendly restaurant chain serving everything from salads to steak. Founded in the late 1950s, we currently have 324 restaurants in over 30 states. Our guests can relax and enjoy their meal in a comfortable atmosphere, and take home some...


  • Cleveland, Ohio, United States Ohio - KFC Full time

    Job SummaryWe are seeking a highly motivated Restaurant Operations Manager to join our team at Maryland - KFC.This is an excellent opportunity for a results-driven individual to take on a challenging role and make a significant impact in the restaurant industry.Key Responsibilities:Foster a positive and productive work environment that promotes high customer...


  • Cleveland, Ohio, United States The Restaurant Zone Full time

    Job OverviewWe are seeking a highly motivated Shift Leader to join our dynamic team in the greater Cleveland area. This is an excellent opportunity for individuals looking to grow their career and work in a fast-paced environment.What We Offer:Competitive Pay: $16-$18/hr startingBonus Potential: Strong incentives for high performersBenefits: Fantastic...


  • Cleveland, Ohio, United States Aramark Full time

    About the Role:The Restaurant Operations Manager is a vital position responsible for developing and implementing dining solutions that meet customer needs and tastes.This management role oversees and manages dining operations where customers order prepared foods from a menu, ensuring excellent customer service and a unified food service experience.Key...


  • Cleveland, Ohio, United States Captain D's Full time

    We are seeking an experienced restaurant professional to lead our store with exceptional skills and attention to detail.Candidates need to be in command of all aspects of restaurant operations, passionate about training and investing in team members, and able to work alongside them.The ideal candidate will have:2+ years of leadership experience in the...


  • Cleveland, Ohio, United States HHB Restaurant Recruiting Full time

    Join us at HHB Restaurant Recruiting as a Restaurant Division President and take the next step in your career in the hospitality industry!About the RoleWe are seeking a highly skilled and experienced leader to manage our quick service restaurant in Cleveland, OH.As a key member of our team, you will be responsible for:Leading a team of restaurant employees...


  • Cleveland, Ohio, United States Checkers Drive-In Restaurants , Inc. Full time

    About Checkers Drive-In Restaurants , Inc.At Checkers & Rally's, we're committed to making a positive impact on the lives of our Franchisees, Teams, and Guests. As a member of our Corporate Field Operations team, you'll play a crucial role in executing our restaurant plan, driving sales and profits, and delivering exceptional Guest and Team service as our...


  • Cleveland, Ohio, United States Reach Recruiting Full time

    Chief Operating Officer Job DescriptionWe are seeking a dynamic, experienced, and visionary leader to provide strategic leadership and oversight for our multi-unit restaurant group. As a dedicated team, we are looking for someone who wants to play a pivotal role in our major expansion and drive the overall success of our operations.About the Role:As Chief...


  • Cleveland, Ohio, United States Raising Cane's Full time

    Job OverviewRaising Cane's Chicken Fingers is a rapidly growing restaurant company, and we're looking for a highly motivated and experienced Area Leader of Growth to join our team. This role plays a critical part in ensuring the success of our new restaurant openings (NRO) by delivering effective training systems and implementing processes that drive...


  • Cleveland, Ohio, United States Chick-fil-A Full time

    We are seeking a skilled Restaurant Operations Manager - Team Lead to join our team. As a key member of our leadership team, you will oversee and work with your specific area: drive-thru, kitchen, food safety or guest experience operations to ensure execution of Chick-fil-A service and quality standards.This role requires a servant leader who seeks to do...


  • Cleveland, Ohio, United States M.O.R. Enterprise, LLC dba Golden Corral Full time

    We're seeking a dynamic Restaurant Management Executive to oversee food production and Back-of-the-House operations at M.O.R. Enterprise, LLC dba Golden Corral.About UsAt M.O.R. Enterprise, LLC dba Golden Corral, we're dedicated to delivering exceptional dining experiences through quality food, cleanliness, and outstanding service.Our high-volume casual...

  • Operations Director

    1 month ago


    Cleveland, Ohio, United States HMSHost Full time

    HMSHost seeks an experienced Operations Director to oversee restaurant operations and ensure a seamless next-day opening. The ideal candidate will have a proven track record in developing and implementing operational processes, as well as holding team members accountable for executing key responsibilities.Key ResponsibilitiesDeveloping and implementing...


  • Cleveland, Ohio, United States Taco Bell Australia Full time

    About Taco Bell AustraliaWe're seeking a dynamic Shift Leader to join our team in Cleveland and contribute to our mission of delivering exceptional customer experiences. As a key member of our restaurant operations, you'll play a crucial role in driving sales growth, improving efficiency, and fostering a positive work environment.Key Responsibilities:Lead by...


  • Cleveland, Ohio, United States The Restaurant Zone Full time

    About The RoleWe are recruiting for a skilled Shift Leader to oversee daily operations at our restaurant locations. As a member of our team, you will be responsible for ensuring seamless service delivery, managing staff, and maintaining high standards of quality.Key Responsibilities:Supervise staff and coordinate shift activitiesEnsure customer satisfaction...


  • Cleveland, Ohio, United States Wingstop Full time

    OverviewThe ideal candidate for this position will possess excellent leadership skills, a keen eye for detail, and the ability to work in a fast-paced environment. As a Restaurant Shift Leader with Wingstop, you will play a critical role in ensuring the smooth operation of our restaurant and delivering an exceptional dining experience to our guests.


  • Cleveland, Ohio, United States The Restaurant Zone Full time

    Why Join Us? At The Restaurant Zone, we offer a unique opportunity to grow your career in the fast-paced and dynamic world of hospitality. As a Shift Manager, you will have the chance to develop valuable skills, work with a talented team, and contribute to the success of our restaurants. We are committed to providing a positive and supportive work...

  • Leadership Position

    3 weeks ago


    Cleveland, Ohio, United States McDonald's Full time

    About the Role">This is an exciting opportunity for a results-driven Multiple Restaurant Area Supervisor to join our team. As an Area Operations Manager, you will be responsible for developing and coaching teams to improve and maintain restaurant operations across 3-5 locations.">Main Responsibilities:">Meet and exceed sales and profit targets by...