Store Customer Experience Specialist
3 days ago
Job Summary
">We are looking for a motivated and customer-focused individual to join our retail team at Sherwin-Williams as a Store Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet customers' needs.
">Key Responsibilities
">- ">
- Provide excellent customer service, responding to customer inquiries and resolving issues promptly and professionally">
- Answer questions about our products, including features, benefits, and applications">
- Recommend solutions to meet customers' needs, based on their project requirements and product knowledge">
- Work effectively in a fast-paced retail environment, prioritizing tasks and managing multiple responsibilities simultaneously">
- Develop and maintain relationships with regular customers, providing personalized support and recommendations">
- Contribute to a positive and supportive team environment, promoting a culture of excellence and customer satisfaction">
Requirements
">To be successful in this role, you will need:
">- ">
- Excellent communication and customer service skills">
- Ability to work effectively in a fast-paced retail environment">
- Strong product knowledge, gained through training and experience">
- Basic math skills, with accuracy and attention to detail">
- Able to lift up to 25 pounds, with frequent standing and walking">
- Availability to work flexible hours, including evenings and weekends">
What We Offer
">In return for your hard work and dedication, we offer:
">- ">
- A competitive salary of $50,000 - $70,000 per year, depending on location and experience">
- A comprehensive benefits package, including medical and dental insurance, 401(k) matching, and paid time off">
- Ongoing training and development opportunities, to help you grow and succeed in your role">
- A collaborative and supportive team environment, promoting a culture of excellence and customer satisfaction">
About Us
">Sherwin-Williams is a leading manufacturer and distributor of paint, coatings, and related products. Our retail stores provide expert advice and support to customers in selecting the right products for their projects.
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