Assistant Manager

3 days ago


Independence, Missouri, United States Waters Hardware Full time
Job Title: Assistant Manager

Waters Hardware is seeking a highly motivated and customer-focused Assistant Manager to join our team. As an Assistant Manager, you will play a key role in maintaining a positive representation of our company by providing exceptional customer service and leading a team of sales associates.

Key Responsibilities:
  • Provide outstanding customer service by assisting customers, answering their questions, and suggesting add-on sales.
  • Assist the store manager in opening and closing the store, including taking inventory and managing store operations.
  • Foster teamwork among the staff, encouraging them to meet high standards of customer service and contribute to the overall success of the business.
  • Immediately respond to customer complaints and resolve them as best as possible.
  • Manage store operations and staff in the store manager's absence.
  • Ensure compliance with all store policies and safety standards.
Requirements:
  • Outstanding customer service skills and a professional attitude.
  • Ability to supervise other employees and understand the fundamentals of leadership.
  • A working knowledge of the products contained in the store with a willingness to continue to learn.
  • Organized, self-starter who is able to think independently and solve problems.
  • Strong math, reading, writing, and communication skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

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