Phone Order Coordinator

1 week ago


Mattoon, Illinois, United States Rural King Supply Full time
Farm and Home Retail Job Opportunity

We are seeking a skilled Customer Service Representative to join our team at Rural King Supply.

As a leading retailer of farm and home products, we serve over 130 locations across 13 states.

Job Summary

Responsibilities include handling customer phone calls and orders, managing customer returns, and communicating with coworkers to ensure timely resolution.

  • Provide excellent customer service via phone and email.
  • Communicate with coworkers to ensure efficient issue resolution.
  • Manage customer orders and returns effectively.
Qualifications
  • At least 1 year of Customer Service experience or equivalent combination of experience and education.
  • Working knowledge of Microsoft Office Suite.
  • Excellent communication and problem-solving skills.
Salary: $50,000 - $65,000 per yearBenefits Package
  • 401(k) plan with 100% match on the first 3% and 50% of the next 2%.
  • Healthcare plans and virtual doctor visits.
  • Associate Discount and Dave Ramseys SmartDollar Program.


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