Retail Customer Experience Specialist

1 week ago


Mattoon, Illinois, United States Rural King Supply Full time
About Rural King Supply

Rural King Supply is America's Farm and Home Store, dedicated to serving rural communities through a wide range of products and services. Our company operates over 130 stores across 13 states, with a reputation for exceptional customer service and quality products.

Job Description

We are seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer service department, this individual will be responsible for handling customer phone calls and orders, ensuring a positive shopping experience. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work independently.

Essential Responsibilities
  • Handle customer phone calls and respond to customer inquiries in a timely and professional manner.
  • Assist customers with placing orders and resolving issues related to their purchases.
  • Communicate effectively with coworkers to ensure seamless customer service.
  • Participate in ongoing training and development programs to improve customer service skills and product knowledge.
Requirements
  • At least 1 year of customer service experience or equivalent combination of experience and education.
  • Working knowledge of Microsoft Office Suite.
  • Exceptional communication skills, both written and verbal.
  • Ability to multitask and work in a fast-paced environment.
Benefits and Compensation

We offer an estimated annual salary of $48,000 - $58,000, depending on experience, plus comprehensive benefits including health insurance and a 401(k) plan.



  • Mattoon, Illinois, United States Circle K Full time

    We are seeking a Customer Experience Specialist to provide exceptional customer service and support at our Circle K store. This is a great opportunity to work in a fast-paced retail environment and make a real difference in our customers' lives. Key Responsibilities:• Greet customers and respond to their needs promptly and professionally• Process...


  • Mattoon, Illinois, United States Hibbet Sports Full time

    We are seeking a Customer Experience Specialist to join our team at Hibbett Sports. In this critical role, you will be responsible for creating a positive and engaging shopping experience for our customers. Your responsibilities will include:Developing and maintaining strong relationships with customers to understand their needs and preferencesProviding...


  • Mattoon, Illinois, United States Rural King Supply Full time

    At Rural King Supply, we are committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in achieving this goal.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling...


  • Mattoon, Illinois, United States Walgreens Full time

    About Walgreens: We are a leading pharmacy and retail company dedicated to helping people live healthier lives. Our Customer Service Associates play a vital role in delivering exceptional customer experiences.Job Summary: As a Customer Service Associate at Walgreens, you will be responsible for providing excellent customer service, processing sales...


  • Mattoon, Illinois, United States Hibbet Sports Full time

    Hibbett Sports is seeking a Customer Experience Associate to join our team in a retail sales role. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Develop and implement customer-centric sales strategiesBuild strong relationships with customers and...


  • Mattoon, Illinois, United States Rural King Supply Full time

    Rural King Supply OverviewWe are a top retailer of farm and home products, operating over 130 stores across 13 states.Our annual sales exceed $2.5 Billion, and we strive to create a positive work environment for our associates.Job ResponsibilitiesAs a Customer Service Representative, you will interact with customers via phone and email, providing excellent...


  • Mattoon, Illinois, United States Hibbet Sports Full time

    Hibbett Sports is a dynamic retail company that is dedicated to providing an exceptional customer experience. As a Customer Experience Expert, you will play a critical role in driving sales growth, building customer loyalty, and creating a positive store culture. Key responsibilities include:Key Performance Indicators:Meet or exceed monthly sales...


  • Mattoon, Illinois, United States Jack Flash Stores Full time

    As a Cashier and Retail Specialist at Jack Flash Stores, you will play a key role in delivering an exceptional customer experience and driving sales growth. About the Job:In this fast-paced retail environment, you will be responsible for operating a cash register, processing transactions, and providing top-notch customer service. Responsibilities:- Operate a...


  • Mattoon, Illinois, United States PetSmart Full time

    PetSmart, Inc. is a leading retailer of pet food, toys, and supplies. We are currently seeking a skilled Sales and Team Support Associate to join our team. As a Sales and Team Support Associate at PetSmart, you'll:Job DescriptionWe are looking for a highly motivated individual who can provide exceptional customer service, support sales efforts, and maintain...


  • Mattoon, Illinois, United States Rural King Supply Full time

    Rural King Supply is a leading farm and home store in the United States, operating over 130 locations across 13 states. We are committed to providing exceptional customer service and a unique shopping experience that sets us apart from our competitors.We are currently seeking a Customer Service Representative to join our team. As a Customer Service...


  • Mattoon, Illinois, United States Wal-Mart Stores , Inc. Full time

    Front End Experience Specialist Job DescriptionWe're seeking a Front End Experience Specialist to join our team at Wal-Mart Stores, Inc. As a cashier, you'll be responsible for creating a positive experience for our customers.We offer a competitive hourly wage of $14.00 to $26.00, plus additional compensation including annual or quarterly performance...


  • Mattoon, Illinois, United States Catholic Charities Full time

    Job SummaryWe are seeking a highly motivated Retail Sales Associate to join our team at Catholic Charities. As a Retail Sales Associate, you will be responsible for assisting customers and referral clients, operating the cash register, and maintaining a clean and organized store environment.Key Responsibilities:Assist customers and referral clients in...


  • Mattoon, Illinois, United States Rural King Full time

    About UsRural King is a leading retailer of farm and home products, serving over 130 locations across 13 states. We strive to create a positive, rewarding workplace, offering growth opportunities, competitive benefits, and a people-first environment. As a customer service representative, you will play a crucial role in delivering exceptional customer...


  • Mattoon, Illinois, United States Walmart Full time

    Are you looking for a rewarding career in retail sales? As a Sales Associate at Walmart, you'll be responsible for providing excellent customer service and ensuring that customers have a positive shopping experience. Key responsibilities include:Reviewing customer orders and locating merchandise on the salesfloorFulfilling online customer orders and ensuring...


  • Mattoon, Illinois, United States PetSmart Full time

    About Us:PetSmart, Inc. is a leading retailer of pet food, toys, and supplies. Our mission is to deliver exceptional pet care services and create a welcoming environment for pet owners and their pets. As a Sales Associate, you will be at the forefront of this mission, providing outstanding customer service and ensuring a positive shopping experience for our...


  • Mattoon, Illinois, United States Wal-Mart Stores , Inc. Full time

    Job Title: Retail Cashier and Customer SupportAt Wal-Mart Stores, Inc., we are seeking a highly motivated and customer-focused individual to join our team as a Retail Cashier and Customer Support. About the Job:In this role, you will be responsible for providing exceptional customer service to our valued customers. Your primary responsibilities will include...


  • Mattoon, Illinois, United States Circle K Full time

    At Circle K, we are looking for a Retail Service Associate to join our team. As a key member of our store team, you will be responsible for providing excellent customer service and ensuring that our customers have an enjoyable shopping experience. Key Responsibilities:• Provide prompt and courteous customer service• Ring up sales on the cash register...

  • Store Associate

    1 week ago


    Mattoon, Illinois, United States Walgreens Full time

    Job DescriptionThe Customer Service Associate plays a vital role in ensuring that customers receive an exceptional experience when shopping at Walgreens. Key responsibilities include registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and recommending items for sale to...

  • Shift Lead

    1 week ago


    Mattoon, Illinois, United States Circle K Full time

    **Become a Part of Our Team!**Circle K is seeking a motivated Customer Service Representative to join our team. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and ensuring the success of our store.**Responsibilities Include:**Providing prompt and courteous customer service to all...


  • Mattoon, Illinois, United States Famous Footwear Full time

    At Famous Footwear, we're seeking a skilled Retail Sales Representative to join our team. In this role, you'll have the opportunity to provide exceptional customer service while working closely with our customers to understand their needs. As a key member of our sales team, you'll be responsible for creating a welcoming environment and building strong...