Retail Customer Experience Specialist
1 week ago
Rural King Supply is America's Farm and Home Store, dedicated to serving rural communities through a wide range of products and services. Our company operates over 130 stores across 13 states, with a reputation for exceptional customer service and quality products.
Job DescriptionWe are seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer service department, this individual will be responsible for handling customer phone calls and orders, ensuring a positive shopping experience. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work independently.
Essential Responsibilities- Handle customer phone calls and respond to customer inquiries in a timely and professional manner.
- Assist customers with placing orders and resolving issues related to their purchases.
- Communicate effectively with coworkers to ensure seamless customer service.
- Participate in ongoing training and development programs to improve customer service skills and product knowledge.
- At least 1 year of customer service experience or equivalent combination of experience and education.
- Working knowledge of Microsoft Office Suite.
- Exceptional communication skills, both written and verbal.
- Ability to multitask and work in a fast-paced environment.
We offer an estimated annual salary of $48,000 - $58,000, depending on experience, plus comprehensive benefits including health insurance and a 401(k) plan.
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Specialist
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Mattoon, Illinois, United States Rural King Supply Full timeAt Rural King Supply, we are committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in achieving this goal.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling...
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Customer Experience Specialist
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Customer Experience Associate
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Retail Customer Support Specialist
1 week ago
Mattoon, Illinois, United States Rural King Supply Full timeRural King Supply OverviewWe are a top retailer of farm and home products, operating over 130 stores across 13 states.Our annual sales exceed $2.5 Billion, and we strive to create a positive work environment for our associates.Job ResponsibilitiesAs a Customer Service Representative, you will interact with customers via phone and email, providing excellent...
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Mattoon, Illinois, United States PetSmart Full timePetSmart, Inc. is a leading retailer of pet food, toys, and supplies. We are currently seeking a skilled Sales and Team Support Associate to join our team. As a Sales and Team Support Associate at PetSmart, you'll:Job DescriptionWe are looking for a highly motivated individual who can provide exceptional customer service, support sales efforts, and maintain...
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Retail Customer Engagement Specialist
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Mattoon, Illinois, United States Rural King Supply Full timeRural King Supply is a leading farm and home store in the United States, operating over 130 locations across 13 states. We are committed to providing exceptional customer service and a unique shopping experience that sets us apart from our competitors.We are currently seeking a Customer Service Representative to join our team. As a Customer Service...
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Retail Sales Associate
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Rural King Customer Support Specialist
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Retail Service Associate
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Mattoon, Illinois, United States Circle K Full timeAt Circle K, we are looking for a Retail Service Associate to join our team. As a key member of our store team, you will be responsible for providing excellent customer service and ensuring that our customers have an enjoyable shopping experience. Key Responsibilities:• Provide prompt and courteous customer service• Ring up sales on the cash register...
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Store Associate
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Shift Lead
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Retail Sales Representative
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