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Restaurant Operations Manager
2 months ago
Hooters of America LLC is seeking a skilled Restaurant Manager to oversee various aspects of our operations.
**Key Responsibilities:**
* Manage hospitality, guest satisfaction, safety, cleanliness, drink presentation, and atmosphere
* Assist General Manager in ensuring efficient operations and adherence to company policy and standards
* Oversee vendor relationships and ensure proper compensation
* Assist in selecting and training Front of House and Back of House employees
* Manage performance of hourly employees, with a focus on Front of House
* Assist with general business administration, including payroll, human resources, marketing, and financial reporting
**Promoting Business Growth:**
* Build sales and increase profits
* Ensure guest satisfaction and brand integrity
* Embody Hooters' core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations
**Requirements:**
* High School Diploma/GED
* 2+ years of full service restaurant management experience
* Successfully completed food safety/sanitation training
* Must be 21 years of age or older
**Preferred Qualifications:**
* Basic knowledge of Microsoft Word and Excel
* General knowledge of full service restaurant operations/hospitality industry
* Strong organization and planning skills
* Strong operational skills in a customer-service & hospitality environment
* Strong coaching skills
* Intermediate mathematical computations skills
* Ability to communicate clearly and concisely, both orally and in writing
* Ability to build relationships at all levels
* Ability to handle confidential and sensitive information
* Ability to manage changing priorities
**Certifications:**
* Valid ServSafe alcohol certification
* Any other legally required certification prior to beginning work
**Equal Opportunity Employer:**
Hooters of America LLC is an equal opportunity employer and committed to workplace diversity.