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Customer Service Associate

2 months ago

Bellevue, Washington, United States Buffalo Wild Wings Full time
Position Overview:
The Cashier and Customer Service role at Buffalo Wild Wings is essential for ensuring a positive experience for our guests. This position involves a combination of hospitality and operational tasks.

Key Responsibilities:
  • Utilize cash registers, POS systems, and electronic scanning devices to process customer transactions efficiently.
  • Maintain a clean and organized front-of-house environment, restocking items as necessary.
  • Answer incoming calls and assist customers with inquiries.
  • Greet guests upon arrival and address any questions they may have.
  • Accurately take and enter customer orders into the POS system.
  • Handle monetary transactions with precision, ensuring cash register balance at the start and end of each shift.

Qualifications:
The ideal candidate should possess:
  • A high school diploma or equivalent.
  • Strong customer service abilities and excellent communication skills.
  • Proficiency in operating cash registers and related equipment.
  • Basic mathematical skills for handling cash and processing refunds.
  • Familiarity with the products and services offered by Buffalo Wild Wings.

Attention to detail and a commitment to providing exceptional service are essential for success in this role.