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Administrative Support Associate II

1 month ago

WinstonSalem, North Carolina, United States Winston-SalemForsyth County Schools Full time
Job Description

This part-time Administrative Support Associate II position is available at Winston-Salem/Forsyth County Schools. The job is open for 10 months and requires a commitment of 50% of the full-time schedule.

About the Job

The primary function of this role is to provide administrative, clerical, and patron support to school building administrative offices.

The successful candidate will be responsible for answering and initiating phone calls, responding to parent inquiries, and transferring calls to relevant staff members.

Responsibilities
  • Answer and initiate phone calls to respond to parent questions regarding their children, school events, closings, and other matters related to the operations of the school building.
  • Perform general clerical duties including maintaining office equipment, distributing mail, typing correspondences, editing documents, making copies, sending and receiving fax transmissions, laminating, and conducting inquiries into student matters as directed.
  • Assist with planning and coordinating activities for special events.
  • Coordinate or relay information regarding changes to student transportation to drop off locations.
  • Dispense and provide controls or safeguards to student medication as directed by district policy, building administrator, and/or physician guidelines.
  • Assist with student attendance matters such as tardy students, students who are going home sick, or those who need to be checked out early due to appointments or personal matters.
  • Prepare students for enrollment or withdrawal by collecting necessary documents and contacting assigned teachers and staff members.
  • Assist guests, volunteers, and substitute teachers by providing information about the school building and operations and giving school tours or assisting in other areas to provide excellent service to building guests.
  • Utilize student information system software to enter information regarding student discipline or changes in student information.
Requirements

To be considered for this position, applicants must possess:

  • A minimum of a High School Diploma/GED plus two years of general office work experience or an Associates Degree in Office Administration, Business, or 60 college credit hours, or an equivalent combination of education and experience.
  • Ability to communicate clearly orally and in written and electronic formats.
  • Ability to problem-solve and think analytically while managing multiple tasks.
  • Ability to prioritize work activities and meet predetermined deadlines.
  • Ability to use basic math skills to add, subtract, divide, and multiply.
  • Ability to demonstrate patience and compassion when dealing with students and/or parents and their personal and education needs.
  • Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
  • Ability to develop and maintain effective working relations with staff members and patrons.
  • Skill in organizing materials and information, electronically or physically, to allow for efficient retrieval.
  • Knowledge of Family Educational Rights Privacy Act (FERPA) regulations and how they may apply to sharing student information with various stakeholders who may be requesting information.
Compensation

The estimated monthly salary for this position is $1,377.97. The pay grade is 58, and it is a part-time role requiring a commitment of 50% of the full-time schedule for 10 months.