Restaurant Operations Manager

2 days ago

Portland, Oregon, United States FACE PLANT Full time
Job Overview

We are seeking a highly motivated and experienced Restaurant Assistant General Manager to join our team at FACE PLANT. As a key member of our leadership team, you will be responsible for driving restaurant performance, fostering a positive work environment, and delivering exceptional customer experiences.

Key Responsibilities:

  • Operational Management:
  • Assist in managing daily operations to ensure smooth and efficient service.
  • Oversee opening and closing procedures, including cash handling and shift management.
  • Monitor and maintain food quality, presentation, and service standards.
  • Staff Supervision:
  • Recruit, train, and develop team members, ensuring they adhere to company policies and procedures.
  • Schedule and manage shifts, ensuring adequate staffing levels at all times.
  • Provide ongoing feedback and performance evaluations for staff members.
  • Customer Service:
  • Ensure a high standard of customer service and address customer complaints or concerns promptly.
  • Promote a positive dining experience by maintaining a clean and welcoming environment.
  • Financial Management:
  • Assist in managing the restaurant's budget, including tracking expenses and sales.
  • Analyze sales reports and inventory data to optimize profitability and operational efficiency.
  • Ensure proper cash handling and financial procedures are followed.
  • Inventory and Supply Chain:
  • Manage inventory levels, place orders, and ensure the availability of necessary supplies.
  • Monitor food safety and quality standards, including adherence to health regulations.
  • Health and Safety Compliance:
  • Ensure that all health and safety regulations are strictly followed, including sanitation and food safety practices.
  • Conduct regular safety and cleanliness inspections.

Requirements:

  • High school diploma or equivalent
  • Proven experience in a supervisory or management role in the QSR industry.
  • Strong leadership and team management skills.
  • Excellent customer service and communication abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficiency in point-of-sale (POS) systems and Microsoft Office Suite.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

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