Restaurant Operations Manager
2 days ago
We are seeking a highly motivated and experienced Restaurant Assistant General Manager to join our team at FACE PLANT. As a key member of our leadership team, you will be responsible for driving restaurant performance, fostering a positive work environment, and delivering exceptional customer experiences.
Key Responsibilities:
- Operational Management:
- Assist in managing daily operations to ensure smooth and efficient service.
- Oversee opening and closing procedures, including cash handling and shift management.
- Monitor and maintain food quality, presentation, and service standards.
- Staff Supervision:
- Recruit, train, and develop team members, ensuring they adhere to company policies and procedures.
- Schedule and manage shifts, ensuring adequate staffing levels at all times.
- Provide ongoing feedback and performance evaluations for staff members.
- Customer Service:
- Ensure a high standard of customer service and address customer complaints or concerns promptly.
- Promote a positive dining experience by maintaining a clean and welcoming environment.
- Financial Management:
- Assist in managing the restaurant's budget, including tracking expenses and sales.
- Analyze sales reports and inventory data to optimize profitability and operational efficiency.
- Ensure proper cash handling and financial procedures are followed.
- Inventory and Supply Chain:
- Manage inventory levels, place orders, and ensure the availability of necessary supplies.
- Monitor food safety and quality standards, including adherence to health regulations.
- Health and Safety Compliance:
- Ensure that all health and safety regulations are strictly followed, including sanitation and food safety practices.
- Conduct regular safety and cleanliness inspections.
Requirements:
- High school diploma or equivalent
- Proven experience in a supervisory or management role in the QSR industry.
- Strong leadership and team management skills.
- Excellent customer service and communication abilities.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in point-of-sale (POS) systems and Microsoft Office Suite.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
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