Senior Operations Manager Nutrition
6 days ago
Overview
Jewish Family Service of San DiegoWe are a client-centered, impact-driven organization working to build a stronger, more resilient community.
For over 100 years, we have been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving.
We strive to ensure that each employee is treated with dignity and respect. Our goal is your success.
Job SummaryThe Nutrition Operations Manager plays an integral role on the team and supports the entire agency by managing the work of the Food Pantry including the Corner Market, SmartChoice, Warehouse, and Emergency Food programs as well as logistical support for department operations.
This position reports directly to the Director of Nutrition Services and works closely with the Home Delivered Meals Manager, the Assistant Director of Nutrition, and the rest of the Nutrition team.
Responsibilities- Assist in daily operations and success of all Nutrition programs including: The Corner Market, SmartChoice, Community Food Distributions, and EFAP
- Report directly to the Director of Nutrition Services and maintain open communication on needs, successes, and challenges
- Oversee engagement of volunteers across all programs within the Nutrition Department
- Maintain relationships with community partners and vendors (San Diego Food Bank, Feeding San Diego, and outside vendors)
- Address client concerns, issues, and emergencies with a level of dignity and respect for all clients, staff and volunteers
- Ensure all program activities have adequate staffing
- Assist coordinators and/or leads with accurate data collection and ensure timely reporting in agency databases
- Request support, supplies, and equipment through designated representative or department
- Ensure proper inventory of Food Pantry, for all distribution sites (Corner Market, SmartChoice, and community distributions)
- Coordinate with internal programs
- Resolve staff conflicts and/or recognize when a conflict must be referred to a higher level
- Resolve client issues and report all issues to the Director
- Model appropriate behavior, effective communication, and always treat all workers with respect and dignity
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