Patient Service Coordinator
1 month ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Lowell Community Health Center. As the first point of contact for patients, visitors, and staff, you will provide exceptional customer service, manage patient intake, and perform various administrative tasks.
Key Responsibilities- Patient Reception: Serve as the primary point of contact for patients, addressing inquiries, providing information, and ensuring effective communication between patients and healthcare providers.
- Appointment Scheduling: Facilitate patient registration, verify insurance information, and ensure accurate data entry in the electronic health record (EHR) system.
- Communication and Customer Service: Deliver exceptional customer service, creating a welcoming environment for patients and visitors. Resolve patient complaints and issues in a professional and timely manner.
- Administrative Duties: Maintain and update patient records in electronic health record (EHR) systems, collect co-pays and other payments, and manage patient intake forms and other documentation.
- Education: High school diploma or equivalent; additional education in healthcare administration or a related field is a plus.
- Experience: Experience in a healthcare or customer service environment is preferred.
- Skills: Effective communication and interpersonal skills, proficiency in Microsoft Office and EHR systems, ability to handle multiple tasks and work under pressure.
Frequent contact with patients, families, visitors, nurses, and other department staff. Occasional requests to change work areas to cover another priority area to meet patient needs. Occasional stress and pressure caused by multiple simultaneous demands. May be exposed to various infectious diseases. Universal precautions and techniques are included in orientation and the availability of protective wear is supported and encouraged when the employee is at risk for exposure.
BenefitsLowell Community Health Center offers a competitive salary with an excellent benefits program; including sick, personal, and paid holidays, health insurance, company-paid life and long-term disability, 403B, and flexible spending accounts.
Lowell Community Health Center is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
-
Service Coordinator
1 month ago
Lowell, Massachusetts, United States Sciens Building Solutions Full timeService CoordinatorSciens Building Solutions is seeking a highly organized and customer-focused Service Coordinator to join our team. As a key member of our service team, you will be responsible for ensuring customer satisfaction and a positive company image.Key Responsibilities:Schedule preventative maintenance inspections and emergency calls, utilizing our...
-
ED Unit Coordinator
4 weeks ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob OverviewThis position coordinates the flow of patient activity and information on the unit/practice areas, based upon currently approved policies and procedures recognized by the hospital. As a key member of the clinical team, the ED Unit Coordinator will perform a variety of clerical duties, serve as a liaison to all departments, and act as a...
-
Patient Care Coordinator
4 weeks ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob OverviewThis role focuses on providing professional and non-professional nursing care services in accordance with physician orders. The Patient Care Technician will work under the supervision of nursing clinical staff, performing various clinical, administrative services in designated areas according to the policies, procedures, philosophy, and...
-
Patient Service Representative
4 weeks ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob Summary:Tufts Medicine is seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for collecting patient demographic and financial information, scheduling services, and handling referrals from primary care doctors.Key Responsibilities:Collect patient...
-
Service Coordinator Specialist
3 weeks ago
Lowell, Massachusetts, United States Sciens Building Solutions Full timeService Coordinator Job DescriptionSciens Building Solutions is seeking a skilled Service Coordinator to interact with existing and potential customers, ensuring customer satisfaction and a positive company image. The selected candidate will perform scheduling of preventative maintenance inspections and emergency calls.Key ResponsibilitiesSchedule...
-
Clinical Services Coordinator
4 weeks ago
Lowell, Massachusetts, United States Old Colony YMCA Full timeJob SummaryThe Clinical Services Coordinator will work under the supervision of the Clinical Director to ensure that proper clinical and case management services are provided to members. This role will have a large outreach component, acting as a liaison between members and community connections as they transition to a more independent status.Key...
-
Pharmacy Technician
4 weeks ago
Lowell, Massachusetts, United States OnePoint Patient Care Full timeAbout the Role:As a Pharmacy Technician at OnePoint Patient Care, you will play a vital part in our team's mission to provide exceptional customer service and meet the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide.Key Responsibilities:Fills prescription items, as...
-
Licensed Practical Nurse
4 weeks ago
Lowell, Massachusetts, United States Maxim Healthcare Service Full timeMaxim Healthcare Services is seeking a skilled Licensed Practical Nurse (LPN) to provide high-quality care to adult patients in their own homes. As a LPN, you will utilize the nursing process to assess, plan, implement, and evaluate patient care, ensuring the best possible outcomes for our patients.Responsibilities: Utilize the nursing process to assess,...
-
Pharmacy Technician
4 weeks ago
Lowell, Massachusetts, United States OnePoint Patient Care Full timePharmacy Technician Job DescriptionAt OnePoint Patient Care, we are seeking a highly skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a critical role in ensuring the accuracy and efficiency of our pharmacy operations.Key Responsibilities:Fills prescription items, packages medications for dispensing and delivery, and meets...
-
Unit Coordinator
4 weeks ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob OverviewTufts Medicine is seeking a skilled Unit Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our patient care units.This is a challenging and rewarding role that requires strong communication and organizational skills. You will be responsible for coordinating the...
-
Social Services Coordinator
4 weeks ago
Lowell, Massachusetts, United States Athena Health Care Systems Full timeJob SummaryWe are seeking a highly skilled Social Worker to join our dynamic care team at Northwood Rehabilitation & Health Care Center in Lowell. This is an in-person role with weekly pay.Key ResponsibilitiesPlan, organize, develop, and direct all required social services to meet the needs of residents.Coordinate and monitor resident care conferences.Work...
-
Unit Coordinator
4 weeks ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob SummaryThis role focuses on providing administrative and business support to the organization in order to achieve operational goals.In addition, this role focuses on performing the following General Administration duties:Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements,...
-
Clinical Community Services Coordinator
4 weeks ago
Lowell, Massachusetts, United States Vinfen Full timeAbout the Role:Vinfen is seeking a highly skilled and compassionate Clinical Community Services Coordinator to join our team. As a key member of our Adult Clinical Community Services (ACCS) model, you will work in a community-based setting, providing person-centered clinical community services to adults with psychiatric conditions.Key...
-
Unit Coordinator
4 weeks ago
Lowell, Massachusetts, United States Lowell General Hospital Full timeJob SummaryThis role is responsible for providing administrative and business support to the organization in order to achieve operational goals. The Unit Coordinator will perform a variety of clerical duties, serve as a liaison to all departments, and act as a communication link between patient care, customer service, and the unit.Key ResponsibilitiesRemains...
-
Dental Practice Coordinator
4 weeks ago
Lowell, Massachusetts, United States Simply Dental Management Inc Full timeSimply Dental Management Inc is seeking a highly motivated and organized Patient Coordinator to join our team. This individual will be responsible for providing exceptional customer service, greeting patients with a warm smile, and ensuring a smooth and efficient patient experience.Key Responsibilities:Exceptional customer service skills to greet patients...
-
Unit Coordinator
1 month ago
Lowell, Massachusetts, United States Lowell General Hospital Full timeJob SummaryThis role focuses on providing administrative and business support to the organization in order to achieve operational goals. The Unit Coordinator will be responsible for coordinating the flow of patient activity and information on the unit/practice areas, based upon currently approved policies and procedures recognized by the hospital.Key...
-
Dispensary Associate
4 weeks ago
Lowell, Massachusetts, United States iAnthus Capital Full timeAbout the Role:iAnthus Capital Management is a leading multi-state cannabis operator, encompassing cultivation, processing, and retailing. As a Dispensary Associate, you will be part of a patient-centric team, assisting in daily operations and achieving company initiatives. The ideal candidate will maintain policies and procedures, ensuring compliance with...
-
ED Unit Coordinator
4 weeks ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob OverviewThis position coordinates the flow of patient activity and information on the unit/practice areas, based upon currently approved policies and procedures recognized by the hospital. As a key member of the healthcare team, the ED Unit Coordinator will perform a variety of clerical duties, serve as a liaison to all departments, and act as a...
-
Patient Service Representative
4 weeks ago
Lowell, Massachusetts, United States Lowell Community Health Ctr Full timeJob SummaryThe Patient Service Representative at Lowell Community Health Center is a crucial member of the healthcare team, serving as the first point of contact for patients, visitors, and staff. This role is responsible for providing excellent customer service, managing patient intake, collecting registration data, scheduling/re-scheduling appointments,...
-
Unit Coordinator
4 weeks ago
Lowell, Massachusetts, United States Tufts Medicine Full timeJob SummaryThis role focuses on providing administrative and business support to the organization in order to achieve operational goals. The successful candidate will be responsible for coordinating the flow of patient activity and information on the unit/practice areas, based upon currently approved policies and procedures recognized by the hospital.Key...