Clinical Utilization Review Specialist

4 days ago


Brookline, Massachusetts, United States Alita Care, LLC Full time
Job Title: Clinical Utilization Review Specialist

At Alita Care, LLC, we are seeking a highly skilled Clinical Utilization Review Specialist to join our team. This role is responsible for conducting comprehensive reviews of patient records within the Partial Hospital Program to ensure appropriate utilization of services, compliance with insurance requirements, and optimization of reimbursement.

Key Responsibilities:

  • Conduct utilization reviews for PHP admissions, continued stay, and discharge to ensure services meet medical necessity criteria and payer requirements.
  • Collaborate with clinical staff to ensure accurate and timely documentation in patient records that align with payer standards and evidence-based guidelines.
  • Communicate with insurance companies to obtain authorization for services, clarify coverage, and resolve any issues related to billing or denials.
  • Provide feedback to clinical teams regarding documentation, treatment plans, and utilization trends to optimize patient care and maximize reimbursement.
  • Review and monitor patient charts to ensure appropriate service utilization and assist in preventing unnecessary delays in care or discharge.
  • Act as a liaison between the clinical team, patients, and external payers to ensure seamless transitions and resolution of authorization issues.
  • Maintain current knowledge of payer requirements, including changes in policies, procedures, and criteria for approval of services.
  • Generate reports on utilization trends, authorization status, and denial rates, providing insights for program improvement.
  • Ensure compliance with all relevant regulations, including HIPAA and payer requirements, to maintain patient confidentiality and data security.

Requirements:

  • Bachelor's degree in nursing, social work, or related healthcare field required; licensure preferred (e.g., RN, LCSW, LMFT).
  • Minimum of 2 years' experience in a behavioral health setting, with preference for experience in utilization review, case management, and/or partial hospitalization programs.
  • Strong knowledge of payer regulations, medical necessity criteria, and utilization management processes.
  • Excellent organizational, communication, and problem-solving skills.
  • Ability to work independently and collaboratively with multidisciplinary teams.
  • Proficient in electronic medical records (EMR) and utilization review software.


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