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Workplace Mental Health Specialist

2 months ago

Charlotte, North Carolina, United States Spring Health Full time
Job Title: Workplace Mental Health Consultant

At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health services, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Job Responsibilities:
  • Deliver critical incident response and provide management consultations, training, and critical incident response to employees at a large energy company.
  • Conduct company-tailored trainings and Spring Health benefit promotion events.
  • Develop expert-level understanding of the customer benefit ecosystem and available support programs, and provide appropriate referrals to members.
  • Complete required internal training and assignments and attend Spring Health Clinical Team meetings.
  • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards.
  • Monitor and track available data to recommend and carry out proactive interventions on a leader level.
  • Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow-up.
  • Complete management referral intakes according to established guidelines; assure appropriate placement of management referred employees; provide guidance regarding EAP protocols to counselors working with employees.
  • Coordinate fitness for duty and SAP/SAE evaluations for referred employees and maintain compliance with federal regulations (DOT/NRC) and company policies.
  • Provide management consultation that enhances employee wellbeing and workplace effectiveness.
  • Provide follow-up to monitor employee compliance and feedback to supervisors, HR/Managers.
  • Identify and problem-solve issues that serve as a barrier or disruption to care, with support from leadership.
  • Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements.
  • Participate in the case review process on a regular cadence with the customer's leadership team.
Requirements:
  • You have an unrestricted license to practice psychotherapy in the state you are applying in (Psychologist, LCSW, LMFT, LPC, LMHC, etc.). We are not able to accept applications from anyone requiring licensed supervision.
  • You have a minimum of 3 years of post-graduate experience with at least 1 year of post-licensed experience.
  • You have experience with substance abuse; SAP or SAE Certification would be preferred but not required.
  • You have training and experience in delivering management consultation, critical incident response, and training presentations.
  • You have experience supporting customers and/or clients that must adhere to specific state and/or federal regulations within their industry (DOT / NRC experience preferred).
  • You're comfortable with technology and are telehealth competent.
  • You have training and experience in evidence-based modalities of care, including short-term, solution-focused therapy.
  • You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks.
  • You are committed to high-quality documentation of service delivery that is completed in a timely manner.
  • You like working independently, but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master's level clinical care navigators.
  • You acknowledge and embrace diversity and inclusion amongst teams and clients.

The salary for this position is $90,000-$110,000, and is part of a competitive total rewards package benefits. Individual pay may vary and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations.

Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values

Hypergrowth meets impact

What to expect working here:

  • You will be held accountable to an exceptionally high bar and impact.
  • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact.
  • You will be challenged to set and protect your own boundaries.
  • You will create processes & products that have never existed before.
  • You will have very direct conversations and receive continuous feedback to push you to become the highest performer you can be.
  • Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows.

And...

  • You get to be surrounded by some of the brightest minds in the field.
  • You get to learn and grow at an extremely accelerated pace.
  • You will experience transparency, integrity, & humility from leadership.
  • You will be empowered to constantly challenge the status quo.
  • You get the space to experiment & innovate.
  • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly.
  • You will become more resourceful and resilient.
  • You get to be part of a winning team that opens doors in the future.

Supporting you financially through:

  • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.

Our privacy policy:

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace

To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.

Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy:

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.