DSW Store Associate Part-Time

4 weeks ago


Cincinnati, Ohio, United States Designer Brands Full time
Job Summary

The Store Associate provides exceptional customer service to customers shopping in-store and those engaging through omni-channel services. They assess the customer's needs and provide assistance by executing the company's customer service model, always putting the customer first.

Key Responsibilities
  • Assist customers with salesfloor and warehouse functions, including merchandise placement, completing in-store and online customer transactions, and processing incoming shipments.
  • Maintain a neat, clean, and safe environment for customers by performing tasks such as clearing trash, cleaning the associate breakroom and public restrooms, and vacuuming.
  • Receive and process inbound freight, prepare and place merchandise on the sales floor per DSW standards, complete markdowns, and maintain clearance standards.
  • Complete customer transactions while following DSW's policies and procedures, and operate a calculator and enter data via the register keyboard.
  • Partner with the Customer Experience Leader (CEL) when customer situations and service issues escalate.
Requirements
  • Must have the availability to meet the needs of the business.
  • Professional, friendly, and customer service focused.
  • Ability to move with tempo to meet time-bound expectations.
  • Good verbal and written communication skills.
  • Proficient in use of technology to successfully engage in customer interactions.
  • Ability to spend up to 100% of working time standing or walking around the store.
  • Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis.
About Designer Brands

Designer Brands Inc. is one of North America's largest designers, producers, and retailers of footwear and accessories. We operate a portfolio of retail concepts in more than 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands.

We are committed to creating a culture fueled by engagement, excitement, optimism, and fun. We invest in helping our associates learn, develop, achieve, and grow into strong leaders.



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