Sales and Customer Support Associate

4 days ago


Los Angeles, California, United States Moon Moments Ltd Full time
About Our Team

At Moon Moments Ltd, we're passionate about delivering exceptional customer experiences and driving sales success. As a Customer Service Representative, you'll play a vital role in shaping our customers' perceptions and loyalty.

Key Responsibilities
  • Develop strong relationships with customers through personalized engagement, proactive product recommendations, and effective issue resolution.
  • Maximize sales opportunities by staying up-to-date with product knowledge, understanding customer needs, and leveraging sales techniques to close deals.
  • Ensure seamless customer interactions by collaborating with internal teams and escalating complex issues as needed.
  • Maintain accurate customer records, tracking interactions, sales, and follow-up opportunities to inform future sales strategies.
  • Meet or exceed performance targets, focusing on sales goals, customer satisfaction, and timely responses.
What You'll Need
  • Strong communication and interpersonal skills, with a focus on sales and customer satisfaction.
  • Ability to work in a fast-paced environment, handling multiple tasks with precision and attention to detail.
  • Sales-driven mindset, capable of identifying and capitalizing on upselling and cross-selling opportunities.
  • Previous experience in sales or customer service is an asset, though not necessary.
Our Offerings
  • Competitive compensation with performance-based incentives.
  • Opportunities for career growth within our sales and customer service teams.
  • A supportive and collaborative work environment focused on professional development.

Estimated salary: $68,000 per year (based on location and industry standards).


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