Business Systems Analyst III

2 weeks ago


Raleigh, North Carolina, United States Arch Capital Group Ltd. Full time
Job Summary

The Business Systems Analyst III plays a pivotal role in collaborating with digital product managers, business system owners, and users to capture and translate business requests into specifications that drive the design, coding, and testing of complex software and data warehouse applications.

Key Responsibilities
  • Work closely with business users and digital product managers to accurately capture stakeholder requests and translate them into system specifications.
  • Collaborate with software engineers to ensure engineering realization aligns with business specifications.
  • Participate in Quality Assurance testing and provide guidance to stakeholders on devising effective approaches to achieve project objectives.
  • Manage requirements risks by tracking and communicating issues and devising mitigation methods.
  • Liaise with other project and program areas to coordinate interdependencies and resolve issues.
  • Analyze and communicate current and future state business processes.
  • Support business units in resolving in-depth user questions and issues.
  • Maintain a working knowledge of new technology and business analysis standards and practices.
Requirements
  • Advanced knowledge of the Insurance business domain and assigned software business systems and/or data warehouse applications.
  • Experience in a Healthcare industry is a plus.
  • Experience with building technical documentation, such as user manuals, FAQs, application workflows, system integration documents, and incident response documents.
  • Strong background with IT Management Tools, including Jira, Confluence, and ServiceNow.
  • Knowledge of Software Development tools, such as SQL, Postman, Power BI, Excel Formulas, and Macros, and Prototyping Tools.
  • In-depth knowledge of business analysis processes, techniques, and work products.
  • Understanding of user experience design for web applications.
  • Advanced knowledge and understanding of computer software development, computer terminology, and software applications.
  • Experience in Agile software development processes.
  • Excellent analytical, problem-solving, and organizational skills.
  • Excellent interpersonal and communication skills to effectively collaborate and convey information to business owners and software engineers and testers.
  • Strong customer service skills to provide end-user/business owner systems support on high-level issues.
Education

Required knowledge and skills would typically be acquired through a Bachelor's degree in Computer Science, Business, or a related field, plus 5 to 7 years of related experience.



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