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Customer Service Representative

2 months ago

Cheshire, Connecticut, United States Admiralslots Full time

**Job Summary**

We are seeking a highly motivated and customer-focused Customer Service Assistant to join our team at Admiralslots. As a key member of our customer service and supervisory team, you will play a vital role in delivering an exceptional customer experience and ensuring the smooth operation of our venue.

**Key Responsibilities:**

  • Provide world-class customer service, ensuring that every customer interaction is positive and memorable.
  • Handle cash and credit transactions, including giving change and managing a float.
  • Open and close the venue, ensuring that all procedures are followed and the venue is secure.
  • Assist with food and beverage service, including preparing and serving drinks and snacks.
  • Promote offers, events, and bonuses in-store, ensuring that customers are aware of all available promotions.
  • Verify the age of customers who appear to be under 25, in accordance with our policies and procedures.

**Requirements:**

  • Deliver exceptional customer service, consistently meeting or exceeding customer expectations.
  • Create a welcoming and friendly environment for all customers, ensuring that they feel valued and respected.
  • Follow all guidance and procedures, including strict legislations and company policies.
  • Present yourself in a well-groomed and professional manner at all times.

**About Us:**

Admiralslots is a leading provider of arcade and slots entertainment, operating the best gaming and amusement machines on the market. We pride ourselves on delivering an outstanding service and creating an exceptional customer experience. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.