Freight Management Associate
3 days ago
As a Supply Chain Coordinator at Idexcel, you will play a critical role in managing the daily operations of our logistics department. This includes serving as the main contact for customer relations, supporting SOP/Work Instructions maintenance, and ensuring operational best practices in line with customer requirements.
About the RoleThe successful candidate will have a strong understanding of supply chain management principles and practices, as well as excellent communication and organizational skills. You will work closely with cross-functional teams to identify opportunities for process improvements and implement cost-effective solutions.
Responsibilities:- Serve as the main contact for customer relations
- Support SOP/Work Instructions maintenance and ensure operational best practices in line with customer requirements
- Manage daily operations including booking, tracking, and tracing of cargo (FTL/LTL/AIR)
Requirements:
- High School Diploma or GED Required; Bachelor Degree Preferred
- Years of experience in FTL/LTL Transportation dispatching or operations in logistics industry required
- Korean billing preferred
- Proficient in MS Office applications such as Excel/PowerPoint/Word/Outlook
- Self-motivated and works well under pressure with minimal supervision
- Highly organized with ability to manage multiple shipments, while paying close attention to detail
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills
- Strong customer service and negotiating skills
- Appropriate phone and email manner with internal and external customers
Estimated Salary: $70,000 - $90,000 per year
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