Fitness Team Member

3 weeks ago


Texas City, Texas, United States Planet Fitness Full time
Overview of the Role

We are seeking an experienced and friendly individual to join our team as a Fitness Team Member. In this role, you will be responsible for providing exceptional customer service to members, prospective members, and guests. You will also be responsible for closing the day's shift by balancing the cash drawer, generating daily reports, and ensuring accurate bank deposits.

About the Job

The ideal candidate will have a passion for fitness and health, excellent communication skills, and the ability to work well under pressure. As a member of our team, you will have the opportunity to make a positive impact on people's lives while working in a dynamic and fast-paced environment.

Responsibilities
  • Greet members, prospective members, and guests with a smile and provide exceptional customer service.
  • Handle front desk activities, including answering phones, checking members into the system, and facilitating updates to member accounts.
  • Respond to member questions and concerns in a timely and professional manner, escalating issues to management as needed.
  • Maintain a clean and organized workspace, adhering to company standards.
  • Closing the day's shift by balancing the cash drawer, generating daily reports, and ensuring accurate bank deposits.
Requirements
  • Customer service experience preferred.
  • Basic computer proficiency.
  • A high school diploma or equivalent required.
  • Ability to lift up to 50 pounds occasionally.
Salary and Benefits

The estimated salary for this position is $10.00 per hour. We offer a Judgement Free Zone where employees can thrive and grow in their careers. Our team members enjoy a range of benefits, including opportunities for advancement, ongoing training and development, and a supportive work environment.


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