Front End Operations Manager

2 days ago


Smithfield, Virginia, United States Food Lion Full time
Job Description

This Customer Service Leader role is responsible for providing exceptional customer service, leading the front-end operations team, and ensuring a positive shopping experience for our customers.

About Food Lion

Food Lion has been serving the communities we operate in since 1957. We have over 82,000 associates serving more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Estimated Salary Range

The estimated salary for this role is between $45,000 - $60,000 per year, based on industry standards and market conditions.

Responsibilities and Duties
  1. Smile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
  2. Greet each customer and use their name whenever possible.
  3. Avoid personal conversations with other associates when customers are present.
Requirements and Qualifications
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
Work Environment

This role requires standing 100% of the time, frequently walking short distances, bending, and lifting products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion.



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