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Kodiak Associate Financial Services Representative

2 months ago


Kodiak, Alaska, United States WELLS FARGO BANK Full time
Job Description

Why Wells Fargo:

This is where it begins - at a company known for our commitment to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace to grow your career in the U.S.

We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and a generous benefits package.

Job Summary:

We're seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees, and local businesses.

Key Responsibilities:

  • Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
  • Complete operational activities while minimizing risks under established policies.
  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization.
  • Receive direction from managers and exercises judgment within defined policies and procedures.
  • Identify information and services to meet customers' financial needs.

Requirements:

  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Ability to educate and connect customers to technology and share the value of mobile banking options.
  • Cash handling experience.
  • Ability to follow policies, procedures, and regulations.
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.
  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
  • Ability to work weekends and holidays as needed or scheduled.

Benefits:

  • Tuition Reimbursement.
  • Scholarships for dependent children.
  • Adoption Reimbursement.

We Value Diversity:

At Wells Fargo, we believe in diversity, equity, and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran, or any other status protected by applicable law.