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Customer Service Team Lead

1 week ago

Oxford, Alabama, United States McDonald's Full time

At McDonald’s, we’re dedicated to providing our customers with a memorable experience. As a Guest Experience Leader, you’ll play a vital role in creating feel-good moments every day.

About the Job

We're seeking a talented individual to join our team as a Guest Experience Leader. In this role, you'll be responsible for greeting guests, communicating effectively while ordering, and offering assistance where needed.

As a Guest Experience Leader, you'll have the opportunity to:

  • Greet guests and communicate effectively while ordering
  • Offer help with using the ordering kiosks
  • Assist guests who need extra help
  • Check with guests once they've received their food to ensure satisfaction or if they need anything else
  • Ensure kids receive a treat
  • Handle any concerns or issues that may arise
  • Communicate with the restaurant team to provide feedback and recommendations
What We Offer

We offer a competitive pay rate, flexible scheduling, and opportunities for growth and development. Our benefits package includes daily pay, paid time off, and tuition assistance.

We believe in letting you do you and supporting your full-time ambition with a part-time job that fits your lifestyle. If you're looking for a challenging and rewarding role, apply today