Medical Office Receptionist

3 days ago


New York, New York, United States Physical Therapy Office Full time

We are a privately owned and operated outpatient physical therapy clinic seeking an experienced Front Desk Receptionist to join our team.

Job Description

Greet patients with a welcoming demeanor, answer incoming calls promptly, and communicate with outside referral organizations to coordinate appointments.

  • Collect and enter/update patient demographics, financial & insurance information.
  • Ensure timely processing of patient documents and medical claims with insurance carriers.
  • Act as a liaison between patients, providers, and insurance carriers, providing medical records as requested.

We estimate the salary for this position to be around $45,000 - $55,000 per year, based on industry standards and location.

Key Responsibilities:

  1. Provide exceptional customer service to patients, ensuring their needs are met throughout the treatment process.
  2. Work closely with patients to ensure they meet their prescribed course of treatment, answering questions about patient care or treatment as needed.
  3. Maintain confidentiality of personal patient information at all times.


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