Bilingual Insurance Sales and Service Agent
2 days ago
Leavitt Group's affiliate, All About Insurance, is seeking a highly motivated and bilingual sales and service agent to join their Personal Lines team in Greensboro or Burlington, North Carolina offices.
Job Summary:The Personal Lines Account Manager will be responsible for handling customer service requests in a professional and knowledgeable manner, determining all impacts/needs associated with the service request, and identifying any coverage gaps associated with a customer's request. The ideal candidate will have excellent communication skills, both verbally and written, and be detail-oriented with the ability to maintain compliance standards.
Responsibilities:- Handle customer service requests in a professional and knowledgeable manner
- Determine all impacts/needs associated with the service request
- Identify any coverage gaps associated with a customer's request
- Support the book of business by finding opportunities to enhance the client relationship and retain business
- Maintain customer records and files in a professional manner
- Update customer information as appropriate for accuracy
- Effectively utilize technology to perform assignments and requests
- Use knowledge of personal lines products, carriers, and agency and carrier rules to service customers effectively
- Licensed in North Carolina for Property and Casualty
- Minimum of 3 years experience in personal lines
- Bilingual in English and Spanish
- Excellent communication skills; verbally and written
- Detail oriented and able to maintain compliance standards
- Competitive salary between $40,000 and $50,000 with bonus opportunities
- Paid License renewal and continuing education
- Recognition and rewards
- Attractive Benefits package, including 401k and wellness program that allow you to earn dollars toward your HSA account
- Vision, Dental, HSA/FSA, & Life Insurance
- Paid time off (vacation & sick time)
If you are an independent, self-motivated individual who is passionate about providing the best customer service possible and committed to your own success, we invite you to apply for this position.
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