Bilingual Insurance Sales and Service Agent

2 days ago


Burlington, Vermont, United States Leavitt Group Full time
Job Title: Bilingual Personal Lines Account Manager

Leavitt Group's affiliate, All About Insurance, is seeking a highly motivated and bilingual sales and service agent to join their Personal Lines team in Greensboro or Burlington, North Carolina offices.

Job Summary:

The Personal Lines Account Manager will be responsible for handling customer service requests in a professional and knowledgeable manner, determining all impacts/needs associated with the service request, and identifying any coverage gaps associated with a customer's request. The ideal candidate will have excellent communication skills, both verbally and written, and be detail-oriented with the ability to maintain compliance standards.

Responsibilities:
  • Handle customer service requests in a professional and knowledgeable manner
  • Determine all impacts/needs associated with the service request
  • Identify any coverage gaps associated with a customer's request
  • Support the book of business by finding opportunities to enhance the client relationship and retain business
  • Maintain customer records and files in a professional manner
  • Update customer information as appropriate for accuracy
  • Effectively utilize technology to perform assignments and requests
  • Use knowledge of personal lines products, carriers, and agency and carrier rules to service customers effectively
Requirements:
  • Licensed in North Carolina for Property and Casualty
  • Minimum of 3 years experience in personal lines
  • Bilingual in English and Spanish
  • Excellent communication skills; verbally and written
  • Detail oriented and able to maintain compliance standards
Benefits:
  • Competitive salary between $40,000 and $50,000 with bonus opportunities
  • Paid License renewal and continuing education
  • Recognition and rewards
  • Attractive Benefits package, including 401k and wellness program that allow you to earn dollars toward your HSA account
  • Vision, Dental, HSA/FSA, & Life Insurance
  • Paid time off (vacation & sick time)

If you are an independent, self-motivated individual who is passionate about providing the best customer service possible and committed to your own success, we invite you to apply for this position.


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