Collections Specialist
4 weeks ago
Are you a driven professional seeking a new challenge in collections? Do you want to leverage your skills to drive business growth and success? If so, we invite you to explore this exciting opportunity with 24Restore.
We are a dynamic disaster restoration company looking for a highly motivated Accounts Receivable Specialist to join our team. In this role, you will play a critical part in our revenue growth strategy, working closely with our team to identify and resolve accounts receivable issues.
Key Responsibilities:- Manage the mortgage process for every job, ensuring timely and accurate resolution.
- Follow the full collection process, from initial contact to final payment.
- Develop and maintain strong relationships with customers, ensuring excellent communication and service.
- Meet or exceed criteria for accounts aged 90+ days, driving revenue growth and reducing delinquencies.
- Collaborate with our supervisor to discuss and plan collections strategies, ensuring alignment with company goals.
- File and appear in small claims court as needed, representing the company with professionalism and expertise.
- Follow post-court processes, ensuring seamless resolution and customer satisfaction.
- 2+ years of collections experience, with a proven track record of success.
- Strong customer service skills, with the ability to communicate effectively with diverse stakeholders.
- Excellent written, verbal, and phone communication skills, with the ability to adapt to changing situations.
- A valid driver's license, with a clean driving record.
- Ability to pass a comprehensive background screening.
- Openness to change and self-improvement, with a willingness to learn and grow.
- Basic understanding of construction terms and practices, with the ability to learn and apply new knowledge.
- Experience with mortgage claims processes, a plus but not required.
- A competitive salary of $35,000 - $45,000 per year, plus a commission structure.
- A comprehensive benefits package, including paid time off, holidays, and a 401(k) plan with company match.
- Ongoing training and development opportunities, ensuring your growth and success.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- Multiple levels of opportunity for growth, promotion, and performance bonuses.
Join our team and take the first step towards a rewarding and challenging career as an Accounts Receivable Specialist. Apply today and discover the difference you can make with 24Restore
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