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Computer Systems Specialist
2 months ago
The University of Iowa is seeking a skilled Computer Systems Specialist to join our team in the College of Engineering. As a key member of our Engineering Computer Services team, you will play a critical role in designing, installing, configuring, administering, and securing computer systems to support teaching, research, and outreach.
Key Responsibilities- Analyze and resolve computer system hardware and software problems.
- Gather systems requirements for administrative tasks.
- Perform routine system and application maintenance on new and existing computer hardware.
- Support Linux/Mac/Windows workstations.
- Document administrative procedures and policies.
- Troubleshoot assigned applications and services in partnership with the Engineering Computer Services team.
- Take responsibility of Help Desk tickets as appropriate.
- Provide quality end-user support.
- Engage with customers to understand their computing needs.
- Participate in process improvement for assigned functions.
- Participate in campus IT communities.
- A bachelor's degree in electrical/Computer Engineering, Computer Science, or related field, or an equivalent combination of education and related work experience.
- Experience of minimum of 1 year researching, exploring, and solving technical problems.
- Ability to read technical documentation with comprehension.
- US Citizenship or permanent resident status is required for ITAR and NIST CUI systems.
- Ability to communicate effectively, both orally and in writing, with technical and non-technical staff.
- Demonstrated experience working effectively in a welcoming and respectful workplace environment.
- Ability to move servers and other similar equipment (up to 50 lbs.).
- Experience working with one or more of the following: Linux/Mac/Windows.
- Experience with one or more scripting or programming languages.
- Strong interest in continuously learning and applying new ideas to innovative services and technologies.
To be considered for this position, please upload your resume and cover letter. Job openings are posted for a minimum of 14 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. 5 professional references will be requested at a later step in the recruitment process.
