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Regional Director of Operations
2 months ago
We are seeking a highly skilled and experienced Regional Director of Operations to join our team at Compass Group, North America. As a key member of our leadership team, you will be responsible for overseeing the operational efficiency and client satisfaction across designated accounts in the region.
Key Responsibilities- Oversee and optimize programs in Facilities Services Management, Financial Management, Human Resources, Sales, Contract Administration, and Client Customer Satisfaction to ensure excellence across all operational domains.
- Strategically plan and coordinate the implementation of programs and operational activities within regional accounts, driving efficiency and efficacy.
- Conduct comprehensive reviews and evaluations of existing programs at each unit, ensuring alignment with corporate standards and facilitating continuous improvement initiatives.
- Meet with Regional Vice President to provide detailed monthly progress reports on the region's performance enabling informed decision-making and strategic alignment.
- Actively engage in surveys and sales efforts to secure new business opportunities, participating in pricing strategies.
- Cultivate and nurture strong client relationships, consistently aspiring to maintain high levels of customer satisfaction that guarantee account retention and foster long-term partnerships.
- Bachelor's Degree preferred or equivalent experience.
- 5+ years responsibility at a regional manager level or ten years as a director level in facilities management.
- Contract management experience in a Business and Industry or education or health care institution preferred.
- Valid driver's license and clean driving record, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
- Extensive travel required in this position.
Compass Group, North America is a leading food and support services company that delivers high-quality services to a wide range of clients across the country. We are committed to providing our associates with a positive and supportive work environment, as well as opportunities for career growth and development.
Benefits- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
