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Lead Product Strategy Consultant

2 months ago

Tucson, Arizona, United States Caterpillar Full time

Career Area:

Sales

Job Overview:

Your Contributions Shape the Future at Caterpillar Inc.

Joining Caterpillar means becoming part of a worldwide team that values not only the work we accomplish but also the relationships we build. We are innovators, problem solvers, and architects of a sustainable future, committed to enhancing communities. Here, we don't just discuss advancement and creativity; we actively pursue it alongside our clients, in the environments we inhabit. Together, we are crafting a better world for everyone.

Why This Role is Significant

The Lead Product Strategy Consultant will act as a key authority on the Hydraulic Mining Shovel (HMS) product line, where your insights and suggestions will directly influence the business objectives and long-term market positioning of the division. This role involves providing essential customer insights into the New Product Introduction (NPI) process and serving as a commercial representative on the Product Group's NPI team. Specifically, you will be tasked with defining global product requirements and functional specifications that feed into the Global Product Groups' NPI initiatives. Additionally, you will support market entry strategies, value-based selling training, and sales assistance as a subject matter expert.

This position is recognized as a pivotal resource in the HMS business segment and its applications. You will serve as a crucial liaison between the Product Group and Caterpillar's Regional Sales Teams, guiding future product development and industry needs while sharing your expertise at higher organizational levels.

Key Responsibilities:

Commercial Support:

  • Deliver product application and pricing expertise at the point of sale, along with various forms of product value training for customers and dealer sales teams.
  • Identify and strategize around product commercial challenges on a global scale.
  • Conduct competitive benchmarking to assess strengths, weaknesses, and critical product gaps.
  • Provide market-driven recommendations regarding Percent of Industry Sales (PINs), unit sales, and growth strategies.
  • Assist in developing targeted marketing initiatives to meet machine unit and volume goals, PINS objectives, and global net price realization.
  • Act as the Global Voice of Market input for the Global Product Value Stream Manager and NPI Gate Review process.
  • Lead global product initiatives aimed at financial enhancement, price/value assessments, and strategic recommendations.
  • Ensure alignment across product families regarding forecasting, Gate Review commitments, pricing strategies, and financial targets.
  • Develop go-to-market strategies, pricing frameworks, and customer loyalty enhancement projects while coordinating global forecasts.
  • Serve as the primary contact for issues related to achieving sales objectives (Pricing, Product, availability, coverage).
  • Manage compliance responsibilities and stay informed about industry trends, technological advancements, and regulatory changes impacting the competitive landscape.
  • Conduct product performance evaluations, assess customer job site efficiencies, and gather product and customer requirements to identify opportunities for incremental sales and product improvement.
  • Monitor PINS trends, industry forecasts, demand variations, and fundamental customer requirements.

Required Skills:

Technical Proficiency: Strong applications experience, life cycle cost understanding of dealer and customer applications, and insight into industry and market needs. Demonstrated creativity, sound business judgment, and exceptional machine application or marketing knowledge, along with an awareness of customer financial implications.

Product Knowledge: Familiarity with Hydraulic Mining Shovel or related mining products and services; ability to apply this knowledge effectively across diverse scenarios.

Customer Orientation: Understanding of customer values and practices, ensuring that customer needs and satisfaction are prioritized in all business decisions, with the ability to leverage this information to create tailored customer solutions.

Analytical and Decision-Making Skills: Proficiency in decision-making processes and associated tools; ability to analyze situations accurately and make informed, productive decisions.

Effective Communication: Strong communication skills across product, industry, dealer, and customer audiences to foster understanding and acceptance of ideas and recommendations. Ability to collaborate with individuals from diverse backgrounds and cultures, both internally and externally, while effectively resolving differences.

Negotiation Skills: Knowledge of successful negotiation strategies; ability to negotiate effectively within the organization and with external partners in a constructive manner.

Relationship Management: Expertise in relationship management techniques; ability to cultivate and maintain positive working relationships with clients, vendors, and colleagues.

Value-Based Selling: Understanding of principles and practices for selling products, technology, and services; ability to articulate overall product/service value and differentiate support offerings that meet clearly defined customer needs.

Additional Information:

This position may require travel, both domestically and internationally. Relocation assistance is available. Sponsorship is not available for this position.

What We Offer:

At Caterpillar, we aim to provide a fulfilling career experience. Our teams play a vital role in the success of our customers who are committed to building a better world. Here, you will receive more than just a salary; we value your contributions and offer a comprehensive rewards package that includes:

  • Competitive Base Salary
  • Annual incentive bonus plan
  • Medical, dental, and vision coverage
  • Paid time off (Vacation, Holiday, Volunteer, etc.)
  • 401k savings plan
  • Health savings account (HSA)
  • Flexible spending accounts (FSAs)
  • Short and long-term disability coverage
  • Life Insurance
  • Paid parental leave
  • Healthy Lifestyle Programs
  • Employee Assistance Programs
  • Voluntary Benefits (e.g., Accident, Identity Theft Protection)

Final Notes:

Please ensure you regularly check the email associated with your application for updates, including your junk/spam folder, as this is our primary method of communication. For status inquiries, please use the candidate log-in on our career website.

We are an EEO/AA Employer. All qualified individuals, including minorities, females, veterans, and individuals with disabilities, are encouraged to apply.