Sales Associate/Receptionist

1 month ago


Tucson, Arizona, United States Campus Pride Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate/Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service by greeting clients, scheduling services, and addressing questions and concerns.
  • Promote the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and booking clients for future services.
  • Drive member retention through outreach via phone and email to current members.
  • Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.
  • Protect our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
Requirements
  • Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care.
  • People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing).
  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
  • Masters of customer service who make everyone they interact with feel valued and supported, whether in person or on the phone.
  • Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
  • Great teammates who can work well with others in a fun and fast-paced environment.
About Us

We are a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not us or any of our affiliates, is the sole employer for all positions posted by a franchised location. We are committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey.



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