Cash Transaction Coordinator

5 days ago


San Jose, California, United States Stevens Creek Toyota Full time

Job Overview: Stevens Creek Toyota is hiring a highly skilled Cash Transaction Coordinator to support our busy service department. In this critical role, you will be responsible for accurately processing service transactions, managing cash handling procedures, and providing superior customer service.

Main Duties:

  • Process service transactions, including invoice payments, deposits, and warranty claims, ensuring correct calculations and adherence to dealership protocols.
  • Manage cash, credit card, and check transactions from customers, verifying amounts and maintaining secure handling of funds.
  • Efficiently operate the dealership's point-of-sale system to process service transactions, generate invoices, and issue receipts.
  • Provide exceptional customer service by interacting with customers in a friendly and professional manner, answering questions, and offering information on service options.
  • Collaborate with service advisors to optimize appointment scheduling, allocate service bay resources, and maintain a seamless service experience.
  • Address customer concerns or issues regarding service transactions, following dealership standards for response time and courtesy.
  • Maintain accurate and detailed records of cash transactions, daily activity, and deposits, complying with dealership policies and regulations.


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