Front Desk Representative

7 days ago


Appleton, Wisconsin, United States Aimbridge Hospitality Full time
Job Summary

We are seeking a highly skilled Front Desk Agent to join our team at Candlewood Suites Appleton. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is memorable and enjoyable.

Key Responsibilities:

  • Greet and register guests in a friendly and efficient manner
  • Handle check-ins and check-outs with a smile
  • Provide information on hotel facilities, services, and local attractions
  • Respond to guest inquiries and resolve any issues promptly
  • Maintain accurate records and perform administrative tasks as required

Requirements:

  • High school diploma or equivalent required; college coursework in hospitality or related field preferred
  • Experience in a hotel or customer-facing role is essential
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Familiarity with hotel software and systems is an asset

Benefits:

  • Competitive salary: $40,000 - $50,000 per year, depending on experience
  • Medical, dental, and vision benefits
  • Short-term and long-term disability insurance
  • 401(k) retirement plan
  • Paid time off and holidays

About Us:

Aimbridge Hospitality is a global leader in third-party hotel management, operating over 1,550 hotels worldwide. We offer a dynamic and supportive work environment, opportunities for career growth, and a competitive compensation package.



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